Paola Gutierrez
Executive/Ops Assistant
San Jose
Overview
2
2
Languages
3
3
years of professional experience
4
4
years of post-secondary education
Skills
- Microsoft Office
- Calendar & Email Management Meeting & Presentation Support Travel & Expense Logistics
- Team Event & Offsite Planning Project Management & Research Data Reporting & Analytics
- New Hire Orientation
- Administrative Support
- Training Support
- Corporate Compliance
Timeline
Executive/ Ops Assistant
VIVA
11.2023 - Current
MHLS LEARNING PARTNER (A)
Amazon Inc.
2022 - 2023
Bachelors' Degree - International Relations With An Emphasis On International Business
ULACIT
2021 - 2025
HR ASSISTANT II
Amazon Inc.
2021 - 2023
High School Diploma -
GSD IS CR
01.2016 - 12.2020
Work History
Executive/ Ops Assistant
VIVA
San Jose, Costa Rica
11.2023 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
HR ASSISTANT II
Amazon Inc.
San Jose, Costa Rica
2021 - 2023
- Coordinated and delivered positive and effective interactions with employees and mentees,
with a satisfaction rate of 92%. - Designed a performance development plan, improving team metrics by 25%.
- Directed and solved employee’s inquiries according to their state regulations.
MHLS LEARNING PARTNER (A)
Amazon Inc.
San Jose, Costa Rica
2022 - 2023
- Heavily involved in administrative tasks to facilitate the learning environment and
components on the agenda. - Successfully conducted HR new hire trainings for 60+ employees as a learning partner.
- Effectively reported and escalated behaviors present in new hires to improve production
performance rate. - Handled and resolved inquiries from trainees in India & U.S. providing timely and
appropriate solutions.
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingEducation
Bachelors' Degree - International Relations With An Emphasis On International Business
ULACIT
San Jose 2021 - 2025
High School Diploma -
GSD IS CR
Costa Rica 01.2016 - 12.2020