Paul Martinez
sales customer service
Denver,CO
Summary
Self-Motivated Sales Representative with effective phone sales techniques. Focused on professionalism and maintaining relationships with potential and existing clients. Extremely motivated to learn new ideas to be successful and ambitious.
Overview
24
24
years of professional experience
Work History
Inside Sales Representative
Realty Pros
05.2018 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
Lyft Driver
Lyft
01.2019 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Recognized by corporate as top revenue-producer
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Followed company guidelines and policies when interacting with passengers
Inside Sales Representative
Signature Realty Group
01.2017 - 05.2018
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Cold call clients to arrange listing consultations on average of 15 per week.
- Exceeded targeted sales goals over 90 %.
- Maintained friendly and professional customer interactions at all times
Inside Sales Representative
800 Solar Usa
01.2015 - 01.2017
- Successfully acquired an average of 40 to 50 new customers per month, generating over 38% growth in revenue.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Answered an average of 30+ call per day to address customer inquires.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Inside Sales Representative
B Green LLC
02.2007 - 01.2015
- Implemented marketing strategies which resulted in 60% customer growth.
- Emphasized product features based on analysis of customers' needs.
- Answered product question with up to date knowledge of products services .
- Managed and recorded leads from outbound telephone marketing.
Debt Collection Specialist
True Logic Financial
01.2003 - 01.2007
- Negotiated with account holders to devise payment plans and minimize collection receivables.
- Used skip tracing and other techniques to locate debtors.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Trained new collections representatives on FDCPA training to stay complaint.
Legal Assistant
Scot P Lowery
01.2000 - 01.2003
- Collected on wide range of debt from medical to credit cards with high success.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Prepared for trials, conducting legal research and drafting pleadings.
- Acted as first point of contact for all clients
Education
Bachelor of Arts - Psychobiology
Metropolitan State University of Denver
Denver, CO05.2016
Skills
- Articulate and Persuasive
- Problem Solving
- Buyer and Seller Representation
- Attention to Detail
Timeline
Lyft Driver
Lyft
01.2019 - Current
Inside Sales Representative
Realty Pros
05.2018 - Current
Inside Sales Representative
Signature Realty Group
01.2017 - 05.2018
Inside Sales Representative
800 Solar Usa
01.2015 - 01.2017
Inside Sales Representative
B Green LLC
02.2007 - 01.2015
Debt Collection Specialist
True Logic Financial
01.2003 - 01.2007
Legal Assistant
Scot P Lowery
01.2000 - 01.2003
Bachelor of Arts - Psychobiology
Metropolitan State University of Denver
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