Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paula Nunez

Heredia ,Heredia

Summary

Dynamic and accomplished professional with a track record of success in accounts receivable, business development, and process optimization. Proven leadership skills with a focus on driving automation initiatives, fostering strong interpersonal relationships, and providing value-added ideas. Seeking challenging opportunities within a forward-thinking company to contribute expertise and continue career growth.

Overview

8
8
years of professional experience

Work History

Accounts Receivable SME

Bosch Service Solutions
06.2021 - Current

Currently leading accounts receivable initiatives for the automotive aftermarket and corporate portfolios.

Promoted from Accounts Receivable Expert to Senior Accounts Receivable and subsequently to Accounts Receivable SME.

Accounts Receivable Analyst

Thomson Reuteres
11.2020 - 06.2021

Contributed to the finance team as an accounts receivable analyst for the corporate portfolio.

Demonstrated adaptability as the business unit was migrated out of Costa Rica.

SR Customer Service Analyst

Concetrix
03.2019 - 11.2020

Managed claims processes for PayPal outsourcing operations, developing robust customer service communication skills.

Successfully navigated high-pressure situations, ensuring customer satisfaction.

Business Developer

N3 Results
03.2018 - 03.2019

Gained valuable insights into the business development sector, working on IBM storage projects.

Developed a keen interest in new technologies, showcasing future-oriented thinking.

Credit and Logistics Analyst

British American Tobacco
11.2017 - 03.2018

Designed product distribution timelines and adjusted credit limits according to organizational requirements.

Played a pivotal role in optimizing logistics and credit processes.

Accounts Receivable Analyst

Salesforce.com
10.2016 - 11.2017

Managed collections for the mid-market portfolio, showcasing analytical skills and attention to detail.

Participated in the outgoing process migration due to the operation being relocated.

Billing Analyst

Billnetsolutions
02.2016 - 11.2016

Oversaw the allergy portfolio for a doctor's office, managing billing claims and communication with insurance companies.

Successfully migrated a new business type to the business unit with minimal operational disruption.

Education

Bachelor of Science - Data Science Engineer

Lead University
San Jose

Skills

    Leadership: Proven track record of effective leadership and advancement within roles

    Automation and Optimization: Spearheaded initiatives for process improvement and efficiency

    Interpersonal Skills: Excellent communication and relationship-building abilities

    Analytical Thinking: Strong analytical and problem-solving skills

    Business Development: Experience in understanding and contributing to business development projects

    Adaptability: Successfully navigated through industry changes and business relocations

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Accounts Receivable SME

Bosch Service Solutions
06.2021 - Current

Accounts Receivable Analyst

Thomson Reuteres
11.2020 - 06.2021

SR Customer Service Analyst

Concetrix
03.2019 - 11.2020

Business Developer

N3 Results
03.2018 - 03.2019

Credit and Logistics Analyst

British American Tobacco
11.2017 - 03.2018

Accounts Receivable Analyst

Salesforce.com
10.2016 - 11.2017

Billing Analyst

Billnetsolutions
02.2016 - 11.2016

Bachelor of Science - Data Science Engineer

Lead University
Paula Nunez