Priscilla Cortes
Frankfort,Indiana
Summary
Organized and motivated employee with exceptional time management and organizational skills. Dedicated to contributing to company growth while seeking higher opportunities for skill expansion. Experienced leader at problem solving, team building, and welcoming customer service. Proven track record of stepping into roles and driving positive changes for company success. Committed to maximizing employee engagement and performance through effective training, monitoring, and morale building techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead EFDA
One Stop Dental
Lafayette, IN
01.2025 - 05.2025
- Performed chair-side dental assisting during patient examinations and treatments, including taking radiographs, impressions, and pouring up models.
- Assisted with the placement of restorations such as fillings, crowns, bridges, implants, dentures and partials.
- Documented comprehensive observations for each patient for every visit.
- Operated 3D scanner to create dentures, crowns, and occlusal guards.
Office Manager - EFDA
Urgent Dental Center & Family Dentistry
Lafayette, IN
06.2022 - 12.2024
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns, and assisted with seating permanent crowns.
- Tracked inventory levels of dental materials, tools, and equipment to ensure that sufficient stock was always available.
- Maintained accurate documentation of patient visits, treatments rendered, and payments received.
- Cross-trained as a receptionist.
- Assisted in opening a new office.
- Covered shifts in other company locations.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Assisted in training new employees on office policies and procedures related to dental services.
- Provided administrative support to the management team, including preparing reports and presentations.
- Tracked invoices and payments to ensure the accuracy of accounts receivable and payable information.
EFDA
Cartwright Dental
Lebanon, IN
12.2021 - 05.2022
- Explain to patients the treatment needed and options.
- Fabricate temporary crowns, mouth guards, custom trays, and casting models as needed.
- Check vital signs prior to a procedure.
- Built custom trays for taking impressions of patients' mouths.
- Utilized digital scanning technology to create 3D images of patient's teeth.
- Created night guards and mouth guards by fabricating acrylic splints from impressions taken from patients' mouths.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Lead EFDA
NADG- LifeSmiles Dentistry & Deerfoot Trails Family Dental
West Lafayette, IN
10.2021 - 12.2021
- Prepared patients for treatment.
- Explained treatment and costs to patients.
- Ensured of sterilization.
- Traveled between offices when needed.
- Assisted in opening a new office.
- Performed administrative duties, such as scheduling appointments, answering telephones, and updating patient records.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Created dental x-rays using traditional and digital methods.
FOOD SAFETY TECHNICIAN
FRITO-LAY
FRANKFORT, IN
10.2019 - 02.2021
- Package bags of chips.
- Palatalize boxes and send them to proper locations.
- Cleaned specific machines with proper chemicals.
- Ensured no cross-contamination with strict cleaning procedures.
- Kept infection control protocols.
Education
Coronal Polishing & Fluoride Application -
Ivy Tech Community College of Indiana
Indianapolis, IN12.2022
Dental Assisting - High Academic Achievement
Ross Medical Education Center
Lafayette, IN09.2021
Expanded Functions Certification -
Dental Office Training By Lynn
Fishers, IN08.2021
Technical Honors Diploma -
Frankfort Senior High School
Frankfort, IN05.2019
Skills
- Bilingual (Spanish)
- Communication
- Relationship Building
- Critical Thinking
- Adaptable
- Dependable
- Maintenance & Repair
- Attention to Detail
- Team Leadership
Certification
- Radiology Certification
- EFDA Certification
- Coronal Polishing and Fluoride Application Certification
- HIPAA/ OSHA Regulations
Timeline
Lead EFDA
One Stop Dental
01.2025 - 05.2025
Office Manager - EFDA
Urgent Dental Center & Family Dentistry
06.2022 - 12.2024
EFDA
Cartwright Dental
12.2021 - 05.2022
Lead EFDA
NADG- LifeSmiles Dentistry & Deerfoot Trails Family Dental
10.2021 - 12.2021
FOOD SAFETY TECHNICIAN
FRITO-LAY
10.2019 - 02.2021
Coronal Polishing & Fluoride Application -
Ivy Tech Community College of Indiana
Dental Assisting - High Academic Achievement
Ross Medical Education Center
Expanded Functions Certification -
Dental Office Training By Lynn
Technical Honors Diploma -
Frankfort Senior High School