RACIM OULEBSIR
Béjaïa ,Algeria
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Distribution Manager
CIC Les Moulins de la Soummam
Sidi-aich
02.2022 - Current
- Developed and implemented effective strategies to expand customer base and increase sales.
- Managed the daily activities of distribution staff, providing guidance and support when needed.
- Prepared shipping documents such as bill of lading, invoices and packing slips.
- Organized transportation routes and schedules to maximize efficiency while minimizing cost.
- Ensured compliance with applicable laws, regulations, policies and procedures related to distribution activities.
Commercial Sales Manager
CIC Les Moulins de la Soummam
Sidi-aich
01.2021 - 02.2022
- Maintained relationships with existing clients by providing superior customer service.
- Monitored competitors' activities to stay ahead of the competition in terms of products and services offered.
- Developed relationships with key stakeholders within client organizations.
- Provided technical advice regarding products or services being sold.
- Responded promptly to customer inquiries about products or services being sold.
Commercial Officer
CIC Les Moulins de la Soummam
Sidi-aich
01.2020 - 03.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed supplier relationships, ensuring performance was in line with contractual agreements.
- Analyzed data to identify areas where cost savings could be made within the supply chain process.
Customer Advisor
WebHelp
Alger
01.2018 - 01.2019
- Greeted customers and provided excellent customer service.
- Responded to customer inquiries via phone, email, and in-person.
Server
Party Room Prestige
Tazmalt , Algérie
06.2016 - 10.2018
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Attestation - Techniques de Vente et Règlementation Commerciale
01.2022
Attestation - Management Qualité La Norme ISO9001
01.2022
Attestation - Ecoute et Satisfaction Client
01.2021
BTS - Science de Gestion et Commerce
01.2019
Skills
- Quality Management
- Transportation Management
- Supply Chain Management
- Supply Chain Distribution
- Operational Excellence
- Logistics Coordination
- Customer Needs Assessment
- Warehouse Management
- Logistics Planning
Address
Bejaia city
Personal Information
- Place of Birth: Sidi Aich
- Date of Birth: 06/09/1995
- Nationality: Algérienne
- Marital Status: Célibataire
Languages
French
Advanced
C1
English
Upper Intermediate
B2
Arabic
Proficient
C2
Timeline
Distribution Manager
CIC Les Moulins de la Soummam
02.2022 - Current
Commercial Sales Manager
CIC Les Moulins de la Soummam
01.2021 - 02.2022
Commercial Officer
CIC Les Moulins de la Soummam
01.2020 - 03.2021
Customer Advisor
WebHelp
01.2018 - 01.2019
Server
Party Room Prestige
06.2016 - 10.2018
Attestation - Techniques de Vente et Règlementation Commerciale
Attestation - Management Qualité La Norme ISO9001
Attestation - Ecoute et Satisfaction Client
BTS - Science de Gestion et Commerce
Similar Profiles
RAMATOU CLOTILDE BAMBARAMATOU CLOTILDE BAMBA
Assistance aux encadrants dans les activités de jo at Accueil de Jour AMAELLES-Les Moulins de l'Ill, ZillisheimAssistance aux encadrants dans les activités de jo at Accueil de Jour AMAELLES-Les Moulins de l'Ill, Zillisheim
Anna HulakAnna Hulak
Assistant Bakery Manager at Les Moulins La FayetteAssistant Bakery Manager at Les Moulins La Fayette
SUNDY SAINT FORTSUNDY SAINT FORT
Sales and Billing Specialist at LES MOULINS D'HAITISales and Billing Specialist at LES MOULINS D'HAITI