Rafael Regidor
San José,San Jose
Summary
I am a highly skilled and versatile professional with a robust background in data management and analytics, honing expertise in seamlessly gathering, cleaning, and preprocessing data from diverse sources. My multifaceted skill set extends to adept team leadership, as evidenced by my role in assisting with employee onboarding, conducting performance reviews, and serving as a crucial link between team members and upper management. Additionally, I have demonstrated proficiency in overseeing day-to-day logistics operations, supervising team activities, and enhancing customer satisfaction through effective conflict resolution.
Overview
7
7
years of professional experience
Work History
Senior Officer
Mphasis-HP
07.2022 - 03.2024
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Drove revenue growth by identifying new market opportunities and developing effective sales strategies to capitalize on them.
- Clean and preprocess raw data to ensure accuracy and consistency.
- Perform validation checks and address data quality issues.
- Adhere to ethical standards regarding data privacy and confidentiality.
- Assist in training, and onboarding new employees.
- Serve as a connection between team members and upper management.
ASSISTANT MANAGER
Xpressbox
06.2020 - 07.2022
- Assist in overseeing and managing the day-to-day operations for logistics.
- Ensure that the team provides excellent customer service.
- Handle customer inquiries or complaints and resolve issues in a timely and effective manner.
- Assist in recruiting, training, and onboarding new employees.
- Review of packages for tax allocation.
- Help identify and resolve operational issues or challenges.
- Assist in the planning and execution of projects as needed.
Assistant Manager
Magnus Foundation Mexico
01.2019 - 01.2020
- Plan and coordinate chess tournaments, matches, and events.
- Ensure that events run smoothly, handling logistics such as venue, equipment, and participant registration.
- Interact with members, parents, and participants to address inquiries and provide information about chess programs.
- Assist in promoting chess programs and events to attract new participants..
- Management of commercial alliances.
- Organizer and Master of ceremonies for chess events and tournaments.
- Oversee the logistics of chess tournaments, including pairing players, managing time controls, and resolving disputes.
- Ensure that tournaments comply with regulations and fair play standards.
- Promote the educational benefits of chess in mexican schools.
Coach
Gold's Gym / Worlds Gym
02.2019 - 08.2019
- Artistic gymnastics coach.
- Design and implement training programs tailored to the individual needs of high-performance female gymnasts.
- Break down complex skills into progressive drills to facilitate learning and mastery.
- Provide guidance and support to gymnasts in managing the mental and emotional aspects of high-level competition.
- Foster a sense of teamwork and camaraderie among gymnasts, encouraging mutual support and a positive training atmosphere.
Voluntary Missionary Year
Superación Juvenil
01.2018 - 01.2019
- Facilitate training sessions, workshops, and interactive activities to engage participants and enhance their leadership capabilities.
- Implement mechanisms to assess the effectiveness of the leadership training programs.
- Member of the organization and logistics team for a 1,000-person event in Tampico
- Serve as the primary point of contact between the client and hotel staff.
- Use feedback to assess the success of the event and identify areas for improvement.
- Member of the administration and logistics team for the tenth edition of the HEB Vivamus race.
CHEF DE PARTIE (STATION CHEF)
Restaurant Il Gattopardo
01.2017 - 01.2018
- Chef in charge of cold kitchen area.
- Responsible for customer service and negotiation with suppliers.
- Ensure that all dishes are prepared and presented according to the quality standards.
- Collaborate with the Head Chef and Sous Chef to develop and refine menu items for the assigned station.
- Monitor and manage inventory for the assigned station, including ingredients, supplies, and equipment.
- Communicate with the Sous Chef or Head Chef to ensure timely restocking of necessary items.
- Monitor and enforce kitchen safety protocols.
Education
Bachelor of Business Administration - Business Administration
Universidad Fidélitas
San Jose, Costa Rica01.2025
Culinary Arts
Instituto Nacional De Aprendizaje
San Jose, Costa Rica12.2017
FRENCH FOR CHEF - French Language And Literature
Instituto Nacional De Aprendizaje
San Jose, Costa Rica12.2017
FRENCH - French Language And Literature
Universidad Estatal A Distancia
San Jose, Costa Rica12.2017
TECHNICAL STUDY IN GASTRONOMY - Culinary Arts
Academía Guaitil
Sabanilla, Costa Rica10.2015
Skills
Financial Administration
Cargo loading and handling
Material Processing
Budget Oversight
Troubleshooting and problem resolution
Analytical Thinking
Organizational improvement
Team Bonding
Strategic Planning
Operations Management
Data Analysis
Logistics support services
Languages
Spanish
Native language
English
Advanced
C1
French
Intermediate
B1
Main Habilities
- Management and direction skills
- Good communication
- Customer Support
- Leadership
- Data analyst
- Research Resources
- Analytical competencies
- Optimism
- Empathy
- Teamwork
Programs
- Microsoft Office
- Intrade Courier
- Adobe Premier
- SAP
- Smartsheets
References
- Maria del Mar Sanchez, +50686583452, MPHASIS
- Leonor Mendez , +506 6280 5758, XPRESSBOX
- Angel Santiago, +52 1 81 1640 1843, SUPERACIÓN JUVENIL
- Leonardo Heitmann, +506 8440 7618, IL GATTOPARDO
- Jesús Anleu Chapa, +52 1 81 1049 3083, MAGNUS FOUNDATION
- Josselyn Pérez, +506 8611 5102, GOLD'S GYM
Timeline
Senior Officer
Mphasis-HP
07.2022 - 03.2024
ASSISTANT MANAGER
Xpressbox
06.2020 - 07.2022
Coach
Gold's Gym / Worlds Gym
02.2019 - 08.2019
Assistant Manager
Magnus Foundation Mexico
01.2019 - 01.2020
Voluntary Missionary Year
Superación Juvenil
01.2018 - 01.2019
CHEF DE PARTIE (STATION CHEF)
Restaurant Il Gattopardo
01.2017 - 01.2018
Bachelor of Business Administration - Business Administration
Universidad Fidélitas
Culinary Arts
Instituto Nacional De Aprendizaje
FRENCH FOR CHEF - French Language And Literature
Instituto Nacional De Aprendizaje
FRENCH - French Language And Literature
Universidad Estatal A Distancia
TECHNICAL STUDY IN GASTRONOMY - Culinary Arts
Academía Guaitil
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