Rafael Roig González
Resumen profesional
Highly motivated sales professional with extensive experience in buying and selling goods and services. I possess a strong command of various management software programs and excellent interpersonal skills. I am seeking a company with a positive work environment that offers opportunities for growth and hight income opportunities. I am well-organized, positive, and disciplined, committed to achieving company goals. I am constantly learning and adapting quickly to change.
Datos destacados
6
6
years of professional experience
9
9
years of post-secondary education
Experiencia
Sales Professional
Vida Software & Media Int
Escazu, San Jose
2023.07 - Actual
- Learned high-level techniques to sell, closed clients consistently and effectively, so that they agreed to pay their debts.
- Top seller for 2 years got paid up to $4.000 for months only in commission and based salary.
- Promoting debt relief solutions by working with systems such as Salesforce and CRM, hight level, calling systems like BlueRock, Zoiper, and Ring Central, and organizational systems such as Outlook, Microsoft Office, and Microsoft Excel, among others.
- Helped client get out of debt a month around 14-20 clients per month for amounts of $200.000 to $450.000
- The manager's assistant helped with the employees and interviews.
Loan Advisor
CONCENTRIX
2023.02 - 2023.07
- Assessed customer eligibility over the phone
- Analyzed their account statements
- Contacted their employers to make informed decisions about loan eligibility
- Made loan decisions and confirmed necessary information with the bank through calls and emails
Driver
UBER
2017.09 - 2023.08
- Had my own fleet with cars 3 in I deal with many different drivers and problems related to such job and administrative activities
Network Manager
BVMedia
2021.08 - 2022.06
- Worked as a Network Manager on Deliverability Team working on e-mail marketing
- Helped look to standardized processes using excel for everyone to make their job quicker
- Worked with tools like AWS for server communication, bunny.net uploading images, creating IP DNS, new domains, GoDaddy configuration of domains, name.com, Green Arrow manage server sending, Freshdesk for communication between parts, slack for internal communication and excel
Call Center Agent
SYKES
2017.03 - 2017.09
- Call center in frequent callers/credit seekers department at AT&T
- Customer call looking to get a discount on their bills
- Learn a lot to deal with difficult customers, also to have empathy on their situation to possibly not solve the issue but be clear on why their needs weren't satisfied, and avoid to the customer to call back
Formación
Business Administration Bachelor's Degree - Banking and Finance
UNED
2015.01 - 2022.06
English - Executive Services B2
INA
2015.01 - 2017.01
Enfatiza tus habilidades clave
Sales process expert
Goal-oriented
Financial advisor
Motivated and positive attitude
Problem-solving skills
Clear and effective communication
Critical thinking
References
- Ronny Ledesma, 8733 6034, Vida Soft Media
- Kevin Sancho, 8317 1446, SYKES
- Bryan Lopez, 8519 0559, English Teacher
- Hellen Peñaloza, 8603 6529, BVMedia
Cronología
Sales Professional
Vida Software & Media Int
2023.07 - Actual
Loan Advisor
CONCENTRIX
2023.02 - 2023.07
Network Manager
BVMedia
2021.08 - 2022.06
Driver
UBER
2017.09 - 2023.08
Call Center Agent
SYKES
2017.03 - 2017.09
Business Administration Bachelor's Degree - Banking and Finance
UNED
2015.01 - 2022.06
English - Executive Services B2
INA
2015.01 - 2017.01