Raul Baltodano Araya

Subject Matter expert on Azure VM team support or IaaS team, escalations regarding Azure VM issues could be Linux or Windows, Azure platform, Storage account Issues, more focus and with emphasis on Linux operating system.

• Collaborated with subject matter experts to ensure accuracy of training materials
• Collaborated with subject matter experts to ensure course content was accurate and up-to-date

Technical advisor or technical leader from Azure VM team support or IaaS team, focus on escalations regarding Azure VM especially Linux and windows

• Provided technical support for end-users and resolved escalated technical issues
• Designed and implemented virtual environments and props to create realistic settings

Senior Engineer from Azure VM team support or IaaS team, taking escalations and support request regarding Azure VM issues could be Linux or Windows, Azure platform issue and Storage account problems.

Microsoft Azure VM support from IaaS (Infrastructure as a service) team focus on

• Azure virtual machine including Linux and Windows
• Azure Storage, including Storage account, file shares and additional Storage services

Working with monitoring applications regarding HP or Microfocus products like

• APM (Application Performance management)
• RUM (Real User management)
• BPM (Business Process Monitoring)
• SIS (SiteScope)
• Diagnostic