Renee Tourinho
New Bedford,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Residential Direct Care
Cooperative Production
01.2023 - Current
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Scheduled and accompanied clients to medical appointments
Customer Service Cashier / Floater
TJMaxx Cooperations
10.2018 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
CNA/HHA
Attentive Home Health Care
08.2019 - 09.2021
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Unit Supervisor
Men’s Addiction Treatment Center
10.2008 - 08.2010
- Provided direct supervision of clients on the unit.
- Monitored and assisted daily operations of unit.
- Documented of client's daily activity.
- Medication Distribution
Education
GED -
New Bedford High School
New Bedford, MA06.1982
Certificate - Clerk;Receptionist; CNA; HHA
Computer Training Specialist 11, Inc
New Bedford, MASkills
- Medical Terminology Knowledge
- House Chores
- Scheduling Medical Appointments
- First Aid and Safety
- Client Documentation
- Patient Care
- Personal Care Assistance
- Routine Adjustment
- Vital Signs Management
- Medical Records Management
Timeline
Residential Direct Care
Cooperative Production
01.2023 - Current
CNA/HHA
Attentive Home Health Care
08.2019 - 09.2021
Customer Service Cashier / Floater
TJMaxx Cooperations
10.2018 - Current
Unit Supervisor
Men’s Addiction Treatment Center
10.2008 - 08.2010
GED -
New Bedford High School
Certificate - Clerk;Receptionist; CNA; HHA
Computer Training Specialist 11, Inc
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