Richard Bello

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities with skilled at creating potential prospect for sales.

I am a professional Customer Service Rep, Tech Support, Sales Rep, Marketing Expert and Insurance Analyst for a decade.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively using CRM and Salesforce software. Results-oriented customer service representative who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans using software such as CRM and other software.
• Telephone Service - Professionally processed 50+ calls per day, providing information and service to ensure customer satisfaction.
• Expert in Salesforce system navigation and usage.
• Documented and resolved customer complaint and issues with effective resolution technic with one call solution.
• Resolved product issue through consumer testing.

Sales Essentials Certificate

Football, often referred to as "the beautiful game," is a sport that captures the hearts of millions around the world. The game is played between two teams of eleven players each, with the objective being to score goals by getting the ball into the opponent's net. Football is a game of skill, strategy, and athleticism, requiring players to possess strong physical and mental capabilities.

Deportivo Saprissa, based in San Jose, Costa Rica, is one of the most successful and prestigious football clubs in Central America. Founded in 1935, the club has built a rich history and a strong fan base over the decades.