Riley Thomas
Winnipeg,MB
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Head Of IT
Right Capital Ventures
Winnipeg, MB
01.2022 - Current
- Ran debugging tools to eliminate flaws and glitches prior to publishing.
- Configured and purchased domains for websites.
- Implemented changes and integrated requested elements to streamline business operations.
- Troubleshoot issues with websites and fixed scripting and use problems.
- Conceptualized, planned, and executed original designs for various website properties.
- They provided front-end website development using WordPress, Hubspot, and other editing software.
- Applied emerging technologies to update and maintain site applicability.
- Troubleshoot issues with websites and fixed scripting and use issues
- Discussed site and app requirements with clients to produce actionable development plans
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Animal Care Technician
Tropic K9
05.2022 - 08.2022
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Monitored animals for behavioral problems and signs of health issues.
Scanning/Filing Clerk
Maple Leaf Foods
01.2019 - 01.2021
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Operated office equipment to scan and copy documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Tracked file removals and coordinated on-time returns.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Customer Service Representative
IT Solutions
01.2018 - 02.2019
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Implemented and developed customer service training processes.
- Educated customers about billing, payment processing and support policies and procedures.
- Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
Tide Academy
Tamarindo, Costa Rica 06.2022
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- Security Measures
- Technical Support
- Communications Strategies
- Data Generation Tools
- Problem Analysis
- Kind customer engagement
- Sanitizing and cleaning methods
- Safety protocols and procedures
- Pet waste removal
- Animal behavior knowledge
- Managing paperwork
Timeline
Animal Care Technician
Tropic K9
05.2022 - 08.2022
Head Of IT
Right Capital Ventures
01.2022 - Current
Scanning/Filing Clerk
Maple Leaf Foods
01.2019 - 01.2021
Customer Service Representative
IT Solutions
01.2018 - 02.2019
High School Diploma -
Tide Academy
Similar Profiles
JAVIER CAICEDOJAVIER CAICEDO
Acquisitions Manager at X Capital Ventures LLCAcquisitions Manager at X Capital Ventures LLC
Rony ThomasRony Thomas
Accounts Payable Specialist at Blue Ridge Capital VenturesAccounts Payable Specialist at Blue Ridge Capital Ventures
Damien KittlesDamien Kittles
Contractor at Capital Ventures ConsultingContractor at Capital Ventures Consulting