Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RODOLFO JOSUÉ ZUMBADO FONSECA

San José,SJ

Summary

Detail-oriented and certified Identity & Access Management (IAM) specialist with hands-on experience in tools such as Saviynt, Azure Active Directory, Active Directory, and Microsoft Sentinel. Proven ability to manage user identity data, resolve access issues, and coordinate technical tasks to support secure and compliant access across enterprise environments. Strong background in handling requests and incidents via ServiceNow, with excellent problem-solving skills and a focus on process accuracy and efficiency. Committed to continuous learning and collaboration with global technical teams.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Identity Management Engineer

Oxford Computer Group
02.2023 - Current
  • I work as an Identity & Access Management (IAM) specialist, contributing to enterprise-level initiatives focused on securing and managing user access across systems and applications.My primary responsibility is working with Saviynt, where I manage and process identity data for users across various departments. I handle client-submitted requests and tasks via ServiceNow, ensuring that changes to access or user attributes are executed correctly and in compliance with internal policies.In this role, I coordinate and execute multiple tasks required to implement requested changes, while also investigating and resolving access-related issues or system inconsistencies. My work directly supports accurate provisioning, deprovisioning, and the enforcement of least-privilege access models.Additionally, I have contributed to projects involving:
  • Azure Active Directory and Active Directory for user lifecycle management, directory integration, and access controls.
  • Microsoft Sentinel for monitoring and analyzing identity-related security events.

I collaborate with global technical teams to ensure all IAM operations align with business needs, compliance standards, and enterprise security objectives.

Education

Bachelor’s Degree in Systems Engineering -

Fidélitas University
San José
10-2022

Skills

  • Privileged access management
  • Multi-factor authentication
  • Active Directory management
  • Role-based Access control

Certification

  • Microsoft Certified: Identity and Access Administrator Associate
    Earned: April 14, 2025 – Expires: April 14, 2026
    Credential ID: 3D22AABE747B9E28
  • Microsoft Certified: Security Operations Analyst Associate
    Earned: January 9, 2024 – Expires: January 9, 2026
    Credential ID: F4D35D5939F0AF28
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
    Earned: November 14, 2023
    Credential ID: 19BF83A4D6B1D3DA
  • Microsoft Certified: Azure Fundamentals
    Earned: September 27, 2023
    Credential ID: 2F97C0812FB66586

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Portuguese
Upper intermediate (B2)

Timeline

Identity Management Engineer

Oxford Computer Group
02.2023 - Current

Bachelor’s Degree in Systems Engineering -

Fidélitas University
RODOLFO JOSUÉ ZUMBADO FONSECA