Specialized courses and certifications
Experienced Spanish Interpreter with native fluency in Spanish and English, offering over 13 years of expertise in customer relationship management (CRM). Proficient in various communication channels, including video-telephone, email, SMS, and in-person interactions. Skilled in CRM platforms such as Mojo, Batch, Ready Mode, REI Reply, Google Voice, Skype, and Zoho. Proven track record in sales and marketing across diverse industries. Seeking a Spanish Interpreter position at Language Line Solutions in Costa Rica.
Specialized courses and certifications
• Established remote relationships both in Spanish and English, using cold calling, email, and text messaging
• Utilized CRM platforms for lead classification, tailored scripts, and prospecting
• Supported company's Real Estate prospecting goals while dealing with tough English and Spanish-speaking prospects
• Implemented and managed CRMs to optimize technology and enhance communication.
PLUSES: Great negotiating skills, specialist in conciliatory and sensitive negotiation tactics, special attention to difficult clients. English, Spanish, Instant translation, professional handling of sensitive documentation, prompt and responsible, Immediate availability, will travel anywhere, willing to relocate.
VOLUNTEER WORK: 2013, 2015, FUNDACION PROYECTO ASIS, San Carlos, Costa Rica, Contributed time and effort in marketing, research and designing fundraising activities promoting community involvement and awareness and corporate interest in collaborating with the foundation's mission to create intercultural connections and promote the building of environmental consciousness through service programs and educational tours of the project's wildlife shelter and biodiversity protection efforts.