Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ronald Cameron Odien

San José,SJ

Summary

Veteran Security Manager handles department administration, effectively leads teams and establishes effective security plans. Proficient in company needs, behavioral assessments and screening techniques. Observant professional with talent for diffusing conflict and improving operations. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Security Supervisor

Pricesmart
San Jose, Heredia
06.2009 - 02.2020
  • Collaborated with stakeholders to develop business continuity and disaster recovery plans.
  • Monitored and authorized employee and guest access to guard against theft.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
  • Investigated security breaches and took appropriate measures to minimize damage.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Supervised property entrances and exits and monitored employee safety.
  • Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Held routine and surprise drills to keep help security team members practice response plans.
  • Led security team and contributed to on-call shifts.
  • Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
  • Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Led and directed investigations of accidents, thefts and property loss on premises.
  • Recommended equipment and services to improve facility and network security.
  • Managed security staff schedules for shifts, minimizing overtime costs.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Interviewed and hired security personnel with strong skill sets and expertise.
  • Created and rolled out budget for security department.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Worked closely with local law enforcement to coordinate security operations and investigations.
  • Organized regular meetings with key stakeholders providing updates on recent developments in Security operations.
  • Developed and implemented training procedures for newly hired personnel.
  • Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
  • Provided security team leadership and contributed to on-call duties.
  • Reviewed security practices prior to events and identified potential weaknesses.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated with others to discuss new opportunities.

Ground Security Coordinator

CSE Seguridad
San Jose, San Jose
11.2007 - 05.2009
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence.
  • Assisted in the development of security policies and procedures.
  • Assessed risk levels at various locations within the facility to inform decision-making processes.
  • Organized meetings between upper management and ground security team members in order to discuss concerns or issues related to job performance.
  • Provided training for personnel on emergency response protocols and safety regulations.
  • Coordinated with law enforcement agencies regarding security matters.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Collaborated with internal stakeholders to implement new technologies that enhance safety and security operations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Oversaw daily operations of ground security personnel including scheduling shifts and assignments.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Identified suspicious activity to determine appropriate response.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Assistant Food and Beverage Manager

Royal Carribean
Miami, USA
02.2001 - 10.2007
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Explained goals and expectations required of trainees.
  • Coordinated staff schedules and assigned tasks to ensure efficient workflow.
  • Delegated work to staff, setting priorities and goals.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Created and delivered orientation and training for new team members and professional development activities for experienced associates.
  • Ensured compliance with all health, safety and sanitation regulations.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Managed payroll activities including calculating employee hours worked and overtime pay.
  • Trained new employees to perform duties.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.

Education

Bachelor of Arts - Diversified

Liceo San Miguel
Desamparados
03-2013

High School Diploma -

Liceo San Miguel
Desamparados
11-1998

Skills

  • Operational Effectiveness
  • Security Screening
  • Staffing and Scheduling
  • Interviews and Interrogations
  • Skilled in Conflict Resolution
  • Interrogation Techniques
  • Report Analysis
  • Investigative Procedures
  • Daily Status Reports
  • Operations Management
  • CCTV Experience
  • Security Team Leadership
  • Emergency Management
  • Accounting Investigations
  • Access Control
  • CCTV Monitoring
  • Relationship Building and Management
  • Criminal Law
  • Security Personnel Training
  • Security Officer Training
  • Security Management
  • Crime Prevention
  • Personnel Supervision
  • Volunteer Firefighter
  • Background Investigations
  • Safety and Security Procedures
  • Security Systems Expertise
  • Firearms Training
  • Staff Hiring
  • Incident Investigation
  • Retail Theft Investigations
  • Investigations Expert
  • Alarm Monitoring
  • Criminal Investigations
  • Employee Relations
  • Loss Prevention Expertise

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Security Supervisor

Pricesmart
06.2009 - 02.2020

Ground Security Coordinator

CSE Seguridad
11.2007 - 05.2009

Assistant Food and Beverage Manager

Royal Carribean
02.2001 - 10.2007

Bachelor of Arts - Diversified

Liceo San Miguel

High School Diploma -

Liceo San Miguel
Ronald Cameron Odien