Ruben Largaespada Badilla
Chat Guru
San Isidro
Summary
Badge 67489
Cedula: 901100275
Overview
6
6
years of professional experience
Work History
Chat Guru for Core
Capitalone
01.2024 - Current
Assisting live agents addressing uncommon concerns
Senor Account Supervisor for Customer Service CRT
Capitalone
06.2020 - 10.2023
Addressing concerns from escalated costumer situations live over the phone
Floor Support for Fraud Identity
Capitalone
06.2019 - 06.2020
Attending Face to Face with Other agents with uncommon situations
Education
Completed - Switching, Routing & Wireless Essentials
Tech Academy Foundever
Global Park 05.2001 -
Completed - Introduction To Networking
Tech Academy Foundever
Global PArk 05.2001 -
Skills
Native English speaker, Problem solving, Critical thinking, Flexibilty, Communication Skills, Teamwork and Organization Skills
Timeline
Chat Guru for Core
Capitalone
01.2024 - Current
Senor Account Supervisor for Customer Service CRT
Capitalone
06.2020 - 10.2023
Floor Support for Fraud Identity
Capitalone
06.2019 - 06.2020
Completed - Switching, Routing & Wireless Essentials
Tech Academy Foundever
05.2001 -
Completed - Introduction To Networking
Tech Academy Foundever
05.2001 -
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