Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Samuel Burgoon

Apopka, Florida, United States

Summary

Over 20 years of experience in Education/Marketing and Brand Management with Proven ability to increase brand awareness, market share, and customer loyalty.

Experienced in developing and implementing comprehensive marketing plans and strategies and a high-level understanding of market analysis and consumer research. Skilled in creating and maintaining relationships with clients and partners, along with excellent communication and interpersonal skills, provide the ability to manage multiple projects, prioritize tasks, and meet deadlines

Overview

18
years of professional experience
1
Certificate

Work History

SamBurgoon.com

Marketing Director
04.2023 - Current

Job overview

  • Spearheading digital marketing strategies for clients that have generated a 20% increase in leads and a 15% rise in conversion rates within 3 months for a leading e-commerce brand.


  • Led successful product launch campaigns that resulted in a 30% boost in brand awareness and a 25% surge in sales within the first quarter.


  • Developed and implemented comprehensive social media strategies that organically grew the client's follower base by 40% and increased engagement by 50% in just one year.

University of South Florida Muma College of Business

Steering Committee Member (Digital Marketing Certificate Program)
07.2021 - Current

Job overview

As a steering committee member for the Digital Marketing Certification Program, I play a vital role in shaping students' educational experience. By focusing on auditing and delivering focused recommendations, I ensure that the program remains at the forefront of industry trends and equips students with the necessary skills to excel in digital marketing.

Furthermore, I am honored to serve as a mentor and speaker, guiding students and sharing insights from my extensive industry experience.

  • Assisting in developing and promoting a digital marketing certificate program at USF.
  • Working with faculty and instructors to ensure the program’s curriculum was up to date with industry trends and standards
  • Attended committee meetings to propose, discuss, and advance management and investment ideas.
  • Formulated and executed strategic initiatives to improve product offerings.

Universidad Americana (CR)

University Professor
05.2017 - 05.2023

Job overview

  • Remote Virtual Education to over 1000+ students
  • Marketing and Business courses
  • Developed diversified course curriculum to meet regulatory standards and support learning objectives.
  • Developed semester outlines and instructional plans for each class session to comply with stated course objectives.

Smart Charging Technologies

Marketing Director
01.2022 - 04.2023

Job overview

  • As Director of Marketing at Smart Charging Technologies, was responsible for increasing brand awareness, developing and executing digital marketing strategies, creating engaging content on LinkedIn, coordinating and participating in trade shows, and managing marketing leads and follow-ups.
  • Additionally I also led the development of an international sales channel for Latin America. This involved consolidating a distribution team based in Costa Rica and Mexico, which resulted in brand consolidation throughout the region.

My primary duties included:

  • Developing and executing digital marketing strategies to increase brand awareness, generating a 150% increase in leads.
  • Developed and implemented consistency through the creation of Brand
  • Books for each of SCT’s verticals: Corporate, IoTAh, IoTEmeter, Smart Rebates, and Switch Always On
  • Managed an agency team to design content for social media platforms, brand awareness, and various projects that positively impacted the overall ROI marketing strategy.
  • Creating engaging and informative content on LinkedIn to attract and engage potential customers.
  • Coordinating and participating in trade shows to showcase our products and services to potential customers. These included NRF, NAMA, ATMIA, and Self-Service Summit.
  • Manage marketing leads and ensure timely follow-ups to convert them into sales.
  • Updating Sharpspring CRM system to ensure accurate and up-to-date information about our customers.
  • Managing the CRM marketing funnel to ensure that leads were categorized correctly and prioritized.
  • Creating email marketing campaigns to engage with potential customers and inform them about our products and services.
  • Creating landing pages to capture leads and drive sales.
  • Maintained an efficient and transparent communication channel with our potential customers, using our CRM database to determine the correct persona profile
  • Delivering a world-class customer service experience.

No Joke Marketing

Lead Marketing Strategist
07.2021 - 11.2021

Job overview

  • Creating highly successful digital strategies for 30 + clients. Leading projects on various social platforms and SEO and PPC strategic decisions to attract members' clients and boost revenue ROI using efficient and to-the-point tactics and road maps.
  • Weekly & Monthly strategy and result-driven client meetings
  • Lead Account Management team to deliver on-time results and meet overall department KPI’s.
  • Devised content strategy to engage target audiences effectively.
  • Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors.

Symbiosis Marketing & Design

CEO - Founder
07.2015 - 03.2021

Job overview

  • Direct Marketing Campaigns for +7 different accounts simultaneously per month, creating highly successful digital strategies for various platforms to attract customer engagement, boosting revenue by 45%.
  • Coordinate Design Thinking-based client meetings to determine project needs and professional requirements and identify correct course of action to enhance client success.
  • Develop Digital Marketing Workshops to up to 40 small businesses and startups, delivering potential digital marketing strategies to boost sales and increase revenue
  • Super headed successful search engine marketing campaign that used solid linking, technical and keyword research tactics while devising strategies and roadmaps to support product vision and value to business.

Avon

National Director of E-Business/E-Marketing
07.2014 - 07.2015

Job overview

  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional e-campaigns.
  • Conducted training and developed procedures manual for +35k consultant on the use of new purchase platform
  • Search and negotiate with suppliers for the various projects including design and implementation of new coordination processes as required with other teams in the organization.
  • Led Project related to the implementation of text messages to optimize consultants' purchase process, increasing usage of platform by 80% and achieving savings of up to 40% in workforce salaries.
  • Supervised team of +10 collaborators among web designers, assistants and back end developers, while overseeing +5 outsourcing teams of up to 20 team members.

Universidad Latina de Costa Rica

University Professor
01.2015 - 07.2021

Job overview

  • Marketing and Digital Marketing Courses (Associate and Graduate Degrees)
  • Conducted engaging in-class discussions to facilitate learning and encourage participation.
  • Applied innovative teaching methods to encourage student learning objectives.
  • Created materials and exercises to illustrate application of course concepts.
  • Assessed students' progress and provided feedback to enhance learning.

ULACIT Costa Rica

University Professor
01.2017 - 09.2017

Job overview

  • Taught courses in Social Media and Digital Marketing

4Thought Marketing

Project Manager / Marketing Analyst / Eloqua Specialist
08.2013 - 07.2014

Job overview

  • Implemented Eloqua Platform for over 20 companies in the USA, including end-to-end project management and staff training. Achieved a 25% increase in sales.

Eclipse in Action

E-Marketing and Social Media Executive
12.2010 - 08.2013

Job overview

  • Promoted to E-Marketing and Social Media Executive due to performance as Marketing Analyst
  • Conducted copyright projects for +30 clients in finance industry
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.

Oracle

Contracts and Training Specialist
01.2007 - 07.2010

Job overview

  • Coordinated Contract Projects of up to $3MM, while supervising +10 sales teams of 10 collaborators in USA
  • Developed training and onboarding for waves of +30 new hires

Education

Tech Global University
Spain

Master's In Artificial Intelligence & Engineering of Knowledge from Artificial Intelligence
01.2026

University Overview

Universidad Americana (CR)
San Jose, Costa Rica

Master Educational Management - M.Ed.M. from Education
12-2020

University Overview

Universidad Interamericana De Costa Rica
San Jose, Costa Rica

Licentiate degree from Business, Management, Marketing, and Related SupportServices
12-2012

University Overview

Franklin Covey
Remote

Certifications from Negotiation and Strategic Skills
12-2008

University Overview

Universidad Interamericana De Costa Rica
San Jose, Costa Rica

Bachelor's degree from Business Administration and Management,General
12-2003

University Overview

Skills

  • Marketing
  • Leadership
  • Business Management
  • Design Thinking
  • B2B & B2C Development Planning
  • Content Marketing
  • AI Trained
  • Social Media Management
  • Digital Marketing/SEO/SEM
  • Media Mix Marketing
  • Multi-Touch Points in a customer's journey
  • Interpretation
  • Email Marketing
  • Innovative Educational Methodologies
  • Educational Management
  • Problem Solving & Analysis

Certification

Strategic Thinking Franklin Covey


Strategic Skills Franklin Covey


Negotiation Skills Franklin Covey


Customer Service with Emotional Intelligence


Social Media Marketing Trends


Community Management Specialist Digital Marketer


Email Marketing Specialist Digital Marketer


E-Commerce Marketing Specialist Digital Marketer


Social Media Marketing Specialist Digital Marketer


Sales Enablement Hubspot


Hubspot CMS for Marketers Hubspot


Hubspot Marketing Software Hubspot


Sales Hub Implementation Hubspot


Community Manager Universidad de Costa Rica

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Marketing Director
SamBurgoon.com
04.2023 - Current
Marketing Director
Smart Charging Technologies
01.2022 - 04.2023
Steering Committee Member (Digital Marketing Certificate Program)
University of South Florida Muma College of Business
07.2021 - Current
Lead Marketing Strategist
No Joke Marketing
07.2021 - 11.2021
University Professor
Universidad Americana (CR)
05.2017 - 05.2023
University Professor
ULACIT Costa Rica
01.2017 - 09.2017
CEO - Founder
Symbiosis Marketing & Design
07.2015 - 03.2021
University Professor
Universidad Latina de Costa Rica
01.2015 - 07.2021
National Director of E-Business/E-Marketing
Avon
07.2014 - 07.2015
Project Manager / Marketing Analyst / Eloqua Specialist
4Thought Marketing
08.2013 - 07.2014
E-Marketing and Social Media Executive
Eclipse in Action
12.2010 - 08.2013
Contracts and Training Specialist
Oracle
01.2007 - 07.2010

Strategic Thinking Franklin Covey


Strategic Skills Franklin Covey


Negotiation Skills Franklin Covey


Customer Service with Emotional Intelligence


Social Media Marketing Trends


Community Management Specialist Digital Marketer


Email Marketing Specialist Digital Marketer


E-Commerce Marketing Specialist Digital Marketer


Social Media Marketing Specialist Digital Marketer


Sales Enablement Hubspot


Hubspot CMS for Marketers Hubspot


Hubspot Marketing Software Hubspot


Sales Hub Implementation Hubspot


Community Manager Universidad de Costa Rica

Tech Global University
Master's In Artificial Intelligence & Engineering of Knowledge from Artificial Intelligence
Universidad Americana (CR)
Master Educational Management - M.Ed.M. from Education
Universidad Interamericana De Costa Rica
Licentiate degree from Business, Management, Marketing, and Related SupportServices
Franklin Covey
Certifications from Negotiation and Strategic Skills
Universidad Interamericana De Costa Rica
Bachelor's degree from Business Administration and Management,General
Samuel Burgoon