Sebastián Cascante

Researched and analyzed international geopolitical events impacting client operations.

Condensed complex policy developments into actionable briefs for agents.

Orchestrated logistics for 2 Westcoast Connection team tours (40+ participants), coordinating hotels, tours, and restaurants.

Led a volunteer service trip, resolving in-situ challenges and educating clients on cultural adaptation.

Spearheaded a passport theft prevention project with French, German, and Canadian embassies, deploying multilingual audio alerts in high-risk areas.

Managed crisis cases for British nationals and updated a critical contact database for 50+ partner organizations.

Served as registration lead at the King Charles III Coronation Event (200+ attendees).

Supported the 2022 U.S. Trade Mission, coordinating 10+ B2B meetings and post-event follow-ups.

Researched Costa Rican market sectors for U.S. investment; participated on a briefing with the U.S. Sub-Secretary of Commerce.

Streamlined client databases, improving accuracy by 30%.