Shadi ABOU GHAIDA
heredia,San Jose
Summary
A dynamic leader with a proven track record at MedPlus Group, skilled in market penetration and building client relationships. Excelled in boosting revenue through strategic business development and effective account management. Adept at leading cross-functional teams to consistently exceed sales targets, demonstrating exceptional decision-making and promotional planning abilities. Achieved significant growth by leveraging expertise in sales and marketing.
Overview
21
21
years of professional experience
Work History
Business Development Manager
MEDPLUS GROUP
San Jose
11.2019 - Current
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Negotiated and closed high-value contracts with new and existing clients to increase market share.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Coordinated with marketing team to develop promotional materials and campaigns.
- Developed and executed strategic business plans to achieve revenue and growth targets.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Led cross-functional teams to drive project completion and ensure alignment with strategic goals.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Leveraged cold calling, in-person visits and referrals to build leads.
Sales Supervisor
Avante group
San Jose
10.2013 - 09.2019
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Recruited and trained new employees to meet job requirements.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
- Mentored newly hired employees by explaining tactics for building sales pipelines.
Administrative Manager
Raz Group
Alriyadh
08.2008 - 08.2013
- Managed tenant relations by resolving disputes quickly and efficiently.
- Collected monthly assessments, rental fees, deposits and payments.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Met with committees to discuss and resolve legal and environmental issues.
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Exercised direct supervision over property staff.
Administrative Manager
Raz Group
Al Riyadh
07.2008 - 08.2011
- Organized meetings between executives and outside vendors or clients.
- Monitored office supplies to replenish needed inventory before depletion.
- Provided support to departmental managers in the development of project plans and initiatives.
- Established work procedures or schedules to organize the daily work of administrative staff.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Organized and maintained documents, files and records.
- Reviewed contracts before signing them to protect the interests of the organization.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Identified and solved problems to enhance management and business direction.
Sales Supervisor
Thimar Al Jazzirah
Al Dammam
06.2004 - 03.2008
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Managed sales personnel, setting performance goals and strategies for attaining objectives.
- Implemented procedures that improved the accuracy of customer orders.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
- Processed cash, credit and check transactions with the POS system and cash register.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Reviewed customer complaints to determine appropriate methods for resolution.
Education
BBA - Business Administration
Lebanese University
Beirut07-2002
Skills
- Prospecting
- Promotional planning
- Account management
- Sales and marketing
- Issue resolution
- Decision-making
- Client relationship building
- Salesforce management
- Market penetration
Languages
Arabic
First Language
English
Proficient (C2)
C2
Spanish
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Business Development Manager
MEDPLUS GROUP
11.2019 - Current
Sales Supervisor
Avante group
10.2013 - 09.2019
Administrative Manager
Raz Group
08.2008 - 08.2013
Administrative Manager
Raz Group
07.2008 - 08.2011
Sales Supervisor
Thimar Al Jazzirah
06.2004 - 03.2008
BBA - Business Administration
Lebanese University
Similar Profiles
FOLASHADE DEBORAH OYEDIJIFOLASHADE DEBORAH OYEDIJI
Procurement Manager at Medplus Pharmacy LimitedProcurement Manager at Medplus Pharmacy Limited
Sruthi VadlakondaSruthi Vadlakonda
Customer Executive at Medplus Pharmacy and Diagnostic CentreCustomer Executive at Medplus Pharmacy and Diagnostic Centre
Sainath VayaraSainath Vayara
Management Trainee at MedPlus Health Services Pvt LtdManagement Trainee at MedPlus Health Services Pvt Ltd