Shadi Abou Ghaida

• Exceeded annual sales target by over 100% in 2025, achieving strongest regional performance.
• Managed business development and distributor relationships across Latin America, driving market expansion from Mexico to Argentina, excluding Brazil.
• Expanded regional distribution network by opening 10 new distributors and entering four new national markets.
• Negotiated pricing and commercial agreements with distributors, strengthening partnerships and enhancing regional market presence.
• Recovered inactive customers and rebuilt long-term commercial relationships through proactive problem-solving.
• Promoted comprehensive portfolio of surgical disposable products, including gloves, masks, gowns, drapes, and surgical packs.
• Established and nurtured relationships with key clients to foster long-term partnerships and secure ongoing business.
• Established reputation for exceptional customer service through accessibility and commitment to resolving technical and logistical issues.
• Represented the company at international medical exhibitions in Miami and conducted business development visits across Latin America, strengthening distributor relationships and identifying new business opportunities.
• Organized networking events to promote the company's brand awareness in the region.
• Awarded Top Regional Sales Performance in 2024.

• Exceeded sales expectations by building strong customer relationships and providing exceptional service.
• Recognized as top-performing salesperson in Latin America for outstanding commercial performance.
• Partnered with customers to identify needs and recommend tailored products and solutions, enhancing customer loyalty.
• Oversaw retail sales of tyres and automotive products for Mexican manufacturer in Costa Rica, driving customer engagement and satisfaction.

• Managed daily administrative operations to ensure smooth office functionality.
• Coordinated communication between departments to enhance collaboration and efficiency.
• Oversaw scheduling and logistics for meetings and corporate events.
• Collected monthly assessments, rental fees, and deposits to ensure timely cash flow and compliance with rental agreements.
• Resolved tenant disputes to maintain positive relationships and ensure tenant satisfaction.

• Managed administrative operations to ensure smooth workflow and efficiency.
• Supervised a team of administrative staff, providing guidance and support.
• Coordinated office activities and maintained a productive work environment.
• Coordinated meetings between executives and vendors or clients to facilitate collaboration.
• Monitored office supplies, ensuring timely replenishment to maintain operational efficiency.

Key Account Manager – Saudi Aramco (Medline Products)

Thimar Al Jazirah – Saudi Arabia

• Acted as the primary point of contact for a major strategic customer, maintaining long-term business relationships and fostering a high level of customer satisfaction.
• Oversaw Saudi Aramco account, supplying Medline medical disposable products to support operations of one of the world's largest energy companies.
• Discovered new business opportunities within account while sustaining existing client relationships, contributing to account growth.
• Collaborated with internal teams to ensure product availability and resolve customer issues, enhancing overall customer satisfaction.