Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Delgadillo Pasos

Alajuela

Summary

•Dynamic and results-driven professional with more of 5 years of proven success as a manager in the digital marketing and customer service industry. •Demonstrated expertise in leading cross-functional teams to drive marketing initiatives, project management, customer service excellence, and achieving sales targets. • An analytical thinker with a record of developing and implementing innovative strategies to enhance brand visibility and drive revenue growth. • Known for exceptional communication skills, strong leadership abilities, and a customer-centric approach• Unique ability to speak about both technical and business subjects that establish credibility with clients and internal teams.

• Certifications in Endpoint Security, Security, Network Defense, Cyber threat, DCM and Leadership.

Overview

7
7
years of professional experience

Work History

Associate Supervisor L4

PGD Publicis Groupe
4 2019 - Current


  • Effectively communicate business strategy and goals and how they align to the team’s work.
  • Oversee and manage multiple projects simultaneously, ensuring they are delivered on time and within budget.
  • Ensure clear communication and collaboration among team members.
  • Serve as a point of contact for clients, addressing their needs and concerns.
  • Develop and maintain strong relationships with clients to ensure satisfaction and long-term partnerships.
  • Ensure to drive consistency in processes, capabilities, and services meeting performance expectations for consistency, accuracy, simplification, and timeliness of delivery
  • Organize and conduct training sessions for team members to enhance their skills and knowledge.
  • · Utilize advanced tools and software, such as Double Verify, JIRA, Campaign Manager, and Excel.

Reporting and Data Analyst

Movate
10.2017 - 11.2024
  • Gather, clean, and organize data from various sources to ensure its accuracy and completeness.
  • Analyze large datasets to identify trends, patterns, and insights.
  • Use statistical tools and techniques to interpret data and provide actionable recommendations.
  • Prepare and present reports to management and other stakeholders.
  • Develop and maintain dashboards and reports to present data in a clear and concise manner.
  • Provide insights and recommendations based on data analysis to support strategic decision-making.
  • Utilize advanced analytical tools and software, such as SQL, Python, Salesforce, and Excel, to analyze data.


Education

-

Skills

Operations Management

Supervision and leadership

Customer Service

Proactive planning

Flexible and Adaptable

Multitasking

Timeline

Reporting and Data Analyst

Movate
10.2017 - 11.2024

Associate Supervisor L4

PGD Publicis Groupe
4 2019 - Current

-

Similar Profiles

CREATE PROFILE
Sharon Delgadillo Pasos