Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Herrera Arroyo

Student
Fraser

Summary

I am Sharon Herrera Arroyo, an Industrial Engineering student with a strong passion for customer service and teamwork. I am currently participating in a work and travel program in Denver, which allows me to gain valuable international experience and develop skills in customer service and management in dynamic environments. With a solid academic foundation in problem-solving, process optimization, and collaborative work, I strive to provide exceptional service, handle high-demand situations, and contribute to the success of any team. My focus is always on offering a positive customer experience, improving satisfaction, and building loyalty.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Ski Technician/cashier

XSports
12.2024 - Current

Call Center Attendant

Palmaexpress
01.2023 - 06.2023

Education

Bachelor of Engineering - Industrial Engineering

University of Costa Rica
San Ramon, Costa Rica
05.2001 -

Skills

Excellent communication skills

Problem solving

Multitasking

Customer service

Teamwork

Adaptability

Hand tool proficiency

Sales experience

Adaptive learning

Timeline

Ski Technician/cashier

XSports
12.2024 - Current

Call Center Attendant

Palmaexpress
01.2023 - 06.2023

Bachelor of Engineering - Industrial Engineering

University of Costa Rica
05.2001 -
Sharon Herrera ArroyoStudent