Shawanda Wright
Importation And Exportation Coordinator
New York City,Brooklyn
Summary
Professional with studies in International Trade, with about four years of experience in the areas of Imports and Exports, Logistics and Transportation of Goods. Supply chain control and dispatch tactics .Executing functions as Responsible for the Management of Documentation of the Import and Export Processes, Responsible for the Mobilization of Goods for its due Dispatch, Follow-up of the Process and Customs Information of Goods (unit value, total value, costs, packaging, sales currencies, purchases and nationalization, types of goods, dispatch places).
Overview
6
6
years of professional experience
Work History
Logistics Specialist
Maratine Agency TRANSMARES
07.2024 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Produce invoices for a wide range of customers
- Maintain stable rates
- Maintain control over customer's itinerary
- Communicate with various offices
- Speak to the people involved in the offices
- Provide reports to my immediate supervisor
- Coordinated incoming and outgoing shipments to maintain schedules.
- Keep in touch with vendors, providers and carrier agent.
- Booking with carrier.
- Manage documentation.
Order Management Specialist
Expeditors
06.2023 - 06.2024
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Reviewed order terms and conditions with customers to comply with company policy.
- Manage to complete with KPIs metrics of quality
- Manage a large rage of merchandises such as dangerous goods, textiles items and food related items
- System update when changes in loading plan or inventory occur.
- Data entry within the company's customized system (number of cartons and pieces, revision of weight and CBMs, vessel, voyage number, booking number, ETD, transshipment and ETA dates, container number and seal.
Export Agent for Airfreight
Expeditors
05.2023 - 06.2023
- Control of the supply chain technological goods, such as computers.
- Data handling for purchase orders (customers, suppliers, cartons, CBMs, parts, etc.).
- Coordination of inventory pick up.
- Constant communication with Customs department.
- Handling of documentation area (shipping list, commercial invoices, airwaybills).
- Inventory control (make sure that numbers of boxes and pallets are accurate for the exportation)
Pricing and Logistic Coordination.
SELINTERPORT
02.2022 - 04.2023
- Balanced profit margins with competitive positioning by maintaining a deep understanding of market trends and consumer preferences related to price points.
- Streamlined processes for price changes, resulting in reduced time spent on manual adjustments.
- Maximized revenue through effective management of promotional pricing strategies.
- Coordination of imports and exports for air cargos and sea cargos (FCL, LCL).
- Maintain constant communication with clients, suppliers, carriers, customs agencies, shipping agents, etc.
- Reporting and submitting payments to the financial department.
- Invoicing to customers.
- Maintain a record of all operations
- Budget the company’s money properly to create great revenue by negotiating rates.
Import and Export Assistant
Caribbean Development Corporation
03.2019 - 01.2022
- Enhanced customer satisfaction with timely order processing and proactive issue resolution.
- Monitored shipment progress, communicating updates to relevant parties to ensure successful deliveries.
- Coordinated with sales team to maintain accurate product data for efficient order processing and customer service.
- Developed strong relationships with vendors, customers, carriers, and internal teams to foster a collaborative environment in the export process.
- Coordination of cargo pick up.
- Improved compliance with international trade regulations by staying up-to-date on changes and implementing necessary adjustments.
Information Management and Editing Agent
DHL Supply Chain
03.2021 - 11.2021
- Management for the importation and exportation hazmat products
- Informed clients of policies and procedures for hazmat products.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Handling of commercial invoices as well as bill landing documents and air waybills.
- Data control of importers, receivers and shippers.
- Classification of goods.
- Deduction of total cost of goods.
Education
Bachelor of Science - International Trade
Universidad Internacional De Las America
San Jose, Costa Rica 05.2001 -
Skills
Claims Processing for shipment
Patient account management
Insurance Verification
Shipment handling and tracking
Financial Management
Data Analysis
Supply chain management
Hazmat or dangerous goods control
Inventory control Tariff classification
Dispatch agent
Great communication with vendors, agents, providers and carriers
Negations skills
Budget control
Languages
English
Native or Bilingual
Timeline
Logistics Specialist
Maratine Agency TRANSMARES
07.2024 - Current
Order Management Specialist
Expeditors
06.2023 - 06.2024
Export Agent for Airfreight
Expeditors
05.2023 - 06.2023
Pricing and Logistic Coordination.
SELINTERPORT
02.2022 - 04.2023
Information Management and Editing Agent
DHL Supply Chain
03.2021 - 11.2021
Import and Export Assistant
Caribbean Development Corporation
03.2019 - 01.2022
Bachelor of Science - International Trade
Universidad Internacional De Las America
05.2001 -
Similar Profiles
Ashleigh Hardin-JonesAshleigh Hardin-Jones
Director of Social Media / Influencers at The Zimmerman Agency / Bright Red AgencyDirector of Social Media / Influencers at The Zimmerman Agency / Bright Red Agency
LEENA CRANNEYLEENA CRANNEY
Events Supervisor/Onsite Events Coordinator at Super Agent Agency (Events Staffing Agency)Events Supervisor/Onsite Events Coordinator at Super Agent Agency (Events Staffing Agency)
Seth GutierrezSeth Gutierrez
Actor at The Osbrink Agency, The Blanco AgencyActor at The Osbrink Agency, The Blanco Agency