Shedrik Adams Smart
Network Security Engineer
Heredia
Summary
Highly skilled network security engineer with extensive experience in implementing and maintaining complex network infrastructures (CCNA equivalent). Self-starter and detail-oriented individual contributor with 20+ years of experience in customer service. Seeking a challenging position where I can utilize my technical expertise to contribute to the success of an organization.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Network Security Engineer II
MOVATE – Palo Alto Networks
09.2021 - Current
- Successfully configuring and troubleshooting Next Generation Firewalls & Panorama as a Senior Engineer, leveraging advanced features like APP-ID, User-ID, GlobalProtect, WildFire, DNAT, security policies, and Security Profiles.
- Troubleshot complex network issues using tools such as Wireshark, Notepad++, MTR, Fiddlercap, browser developer tools, and PHP debugging.
- Collaborated with cross-functional teams to maintain secure network environments, ensuring data integrity and confidentiality.
- Proactively monitored and optimized network performance and reliability.
NA Consumer Account Change Associate
Amazon
10.2016 - 04.2020
- Analyzed data and managed security tools (e.g., Nautilus) to maintain account integrity.
- Handled sensitive customer data with a strong focus on confidentiality.
- Assisted customers with account troubleshooting and access restoration.
Education
Computer Science -
ULACIT
Skills
- OSPF
- BGP
- VLANs
- Switching
- Static Routing
- PAN-OS
- APP-ID
- User-ID
- GlobalProtect
- WildFire
- DNAT/S-NAT
- Notepad
- MTR
- Fiddlercap
- Wireshark
- TCP/IP
- DHCP
Certification
Cisco Certified Network Associate (CCNA), CSCO13537060, 02/20
Skills Specialization
- OSPF
- BGP
- VLANs
- Switching
- Static Routing
- PAN-OS: APP-ID, User-ID, GlobalProtect, WildFire, DNAT/S-NAT
- Network Tools: Notepad++, MTR, Fiddlercap, Wireshark
- Protocols: TCP/IP, DHCP, DNS, SIP, RTP, EIGRP, QUIC, HTTP/S, TLS
- Security: URL Filtering, IPSec, IKEv2, SAML, LDAP, Kerberos
- Linux systems
- Slowness troubleshooting
- NTP
- Proxy configuration
Skills
2+ years of hands-on experience in operational parameters and troubleshooting in one or more of the following: Infrastructure, Systems Administration, Networking, DevOps, Compute, Storage, Database, Big Data and Analytics, Application-level services, Serverless, Applications Development in a distributed systems environment., Bachelor’s Degree in Computer Science, Engineering, Math, or related discipline, or equivalent work experience (4+ years)., Strong communication skills in English, adaptable to both technical and business contexts., Experience in Software Design/Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, IP Networking, IT Security, Big Data (Hadoop/Spark), Operations Management, Service-Oriented Architecture., Proven experience presenting technical content to enterprise customers, both in small and large group settings., Hands-on knowledge of AWS services and/or similar cloud platform offerings.
Timeline
Network Security Engineer II
MOVATE – Palo Alto Networks
09.2021 - Current
NA Consumer Account Change Associate
Amazon
10.2016 - 04.2020
Computer Science -
ULACIT
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