Shirley Dayanna Leandro Montano

• Ensure the security of customers and the company by implementing measures to detect and prevent fraudulent activities, thereby safeguarding financial transactions and maintaining the integrity of the business.
• Prioritize confidentiality, upholding stringent data security standards to safeguard sensitive information and maintain a high level of trust in handling confidential data.
• Effectively manage multiple tasks with varying priorities, showcasing adept time management skills and flexibility to meet deadlines in a dynamic work environment.

• Collaborating with cutting-edge robotics and machine learning technologies to supervise stowing operations within Amazon's fulfillment centers.
• Dedicated to maintaining a superior level of precision and performance in all tasks, ensuring optimal outcomes.
• Proficiency in extracting intricate details from various forms of digital content, underscoring the necessity for a heightened visual aptitude as an integral requirement.

•Handling fraud alerts and tracking the process.
•Taking incoming calls.
•Building fraud cases files and escalating alerts to be appropriate department.
•Managing complaints and monitoring alerts and fraud claims.

•Ability to manage confidential and sensitive employee information and adhere to strict data privacy policies