Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sofia Sofia Rivera

Customer Service
Pavas,San Jose

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Customer Service

Jose Carlos Mora
Costa Rica, San Jose
01.2021 - Current

I am in charge of giving support in the customer service department, where I clarify doubts to customers about our products by phone, messaging either by WhatsApp or some other social network.

Preeschool Teacher

Ana Webb
Pavas, San Jose
06.2021 - 12.2021

I worked as a teacher in which I had 15 to 20 children in charge from 2 to 6 years old. I developed monthly and weekly plans, evaluations, commemorative activities and organized meetings for parents.

Preeschool Teacher

Andrea Castillo
Pavas, San Jose
05.2019 - 05.2021

I worked as a teacher in which I was in charge of primary and nursery children, in which I developed monthly and weekly planning, evaluations using the different Microsoft Office tools (Excel, Word, Power Point), I also organized meetings for parents of family and commemorative activities and events.

Sales Promoter

Carlos Espinoza
San José, San Jose
11.2018 - 12.2020

I was in charge of showing hardware products and providing information about them, in different fairs and/or events around the country.

Education

High School Diploma -

Colegio Tecnico Profesional De Flores
Heredia
02.2012 - 12.2018

Intensive English Course

Academía Lider
San José
10.2021 - Current

Soft Skills

Academía Lider
San José
10.2021 - Current

Preschool Assistant

Psicorecursos
Heredia
01.2019 - 12.2019

Intermediate Excel -

GrowUp CR
Virtual
01.2022 - Current

Skills

Complaint resolution

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Additional Information

License - B1 (Own Car)

Timeline

Intermediate Excel -

GrowUp CR
01.2022 - Current

Intensive English Course

Academía Lider
10.2021 - Current

Soft Skills

Academía Lider
10.2021 - Current

Preeschool Teacher

Ana Webb
06.2021 - 12.2021

Customer Service

Jose Carlos Mora
01.2021 - Current

Preeschool Teacher

Andrea Castillo
05.2019 - 05.2021

Preschool Assistant

Psicorecursos
01.2019 - 12.2019

Sales Promoter

Carlos Espinoza
11.2018 - 12.2020

High School Diploma -

Colegio Tecnico Profesional De Flores
02.2012 - 12.2018
Sofia Sofia RiveraCustomer Service