Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sofia Sofia Rivera

Customer Service
Pavas,San Jose

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Customer Service

Jose Carlos Mora
Costa Rica, San Jose
2021.01 - Current

I am in charge of giving support in the customer service department, where I clarify doubts to customers about our products by phone, messaging either by WhatsApp or some other social network.

Preeschool Teacher

Ana Webb
Pavas, San Jose
2021.06 - 2021.12

I worked as a teacher in which I had 15 to 20 children in charge from 2 to 6 years old. I developed monthly and weekly plans, evaluations, commemorative activities and organized meetings for parents.

Preeschool Teacher

Andrea Castillo
Pavas, San Jose
2019.05 - 2021.05

I worked as a teacher in which I was in charge of primary and nursery children, in which I developed monthly and weekly planning, evaluations using the different Microsoft Office tools (Excel, Word, Power Point), I also organized meetings for parents of family and commemorative activities and events.

Sales Promoter

Carlos Espinoza
San José, San Jose
2018.11 - 2020.12

I was in charge of showing hardware products and providing information about them, in different fairs and/or events around the country.

Education

High School Diploma -

Colegio Tecnico Profesional De Flores
Heredia
2012.02 - 2018.12

Intensive English Course

Academía Lider
San José
2021.10 - Current

Soft Skills

Academía Lider
San José
2021.10 - Current

Preschool Assistant

Psicorecursos
Heredia
2019.01 - 2019.12

Intermediate Excel -

GrowUp CR
Virtual
2022.01 - Current

Skills

Complaint resolution

Sales expertise

Decision-making

Leadership

Adaptability

Commitment to excellence

Additional Information

License - B1 (Own Car)

Timeline

Intermediate Excel -

GrowUp CR
2022.01 - Current

Intensive English Course

Academía Lider
2021.10 - Current

Soft Skills

Academía Lider
2021.10 - Current

Preeschool Teacher

Ana Webb
2021.06 - 2021.12

Customer Service

Jose Carlos Mora
2021.01 - Current

Preeschool Teacher

Andrea Castillo
2019.05 - 2021.05

Preschool Assistant

Psicorecursos
2019.01 - 2019.12

Sales Promoter

Carlos Espinoza
2018.11 - 2020.12

High School Diploma -

Colegio Tecnico Profesional De Flores
2012.02 - 2018.12
Sofia Sofia RiveraCustomer Service