NATALY HERNANDEZ
North Brunswick,NJ
Summary
Hardworking and reliable customer service focused on going above and beyond to support the team and serve customers. Trained in Alison's course online and offering top-notch customer service, picker, packer, sort center, Shipping Clerk, Payroll skills, and administrative support. Motivated to continue learning and growing as a person who wants to improve professionally.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
William Sonoma Warehouse
08.2022 - Current
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
- Perform daily completion and publishing of various reports with detail identification of discrepancies
- Communicate inventory issues and provide reporting via email
- Track and provide daily, weekly, and monthly reports showing departmental metrics
- Collaborated with other departments to coordinate product delivery schedules
- Maintained and updated inventory records accurately
- AS400/WMOS/PKMS Warehouse Management system
- Prepares pick sheets for the team to complete
- Outlook, Word, and Excel, Database.
Payroll Assistant
Miller Staffing
09.2021 - 07.2022
- Updated employee files with new details such as changes in address or salary levels
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Researched and resolved time discrepancies
- Checked accrued hours against listed hours for leave time
- Maintained payroll information by calculating, collecting and entering data
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus
- Resolving payroll discrepancies and answering any employee payroll queries
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Shipping Clerk
Soligent
01.2021 - 08.2021
- Prepared materials for shipping, including packing, and labeling boxes
- Checked goods received against purchase orders or invoices
- Used computer to generate shipping labels and interact with inventory database
- Updated computer system with shipping and receipt activity
- Maintained current records by recording data such as weights and destinations
- Familiarity with Microsoft Word, Excel, and Calendar system
- Experience with FEDEX, ABF, A.Duie Pyle and UPS
- Routed materials correctly with accurate shipping orders and bills of lading.
Sort
Amazon - Amazon
02.2020 - 12.2020
- Center
- Volunteered for and tackled new assignments and tasks to ease staff member burden
- Maintained good working relationship with co-workers and management
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
- Completed all assigned tasks prior to shift end
- Worked in different areas of warehouse floor and at dock to meet ever-changing needs.
Warehouse Clerk & Picking
Barnes & Noble
05.2017 - 02.2020
- Picked proper items and quantities according to pick lists
- Counted, sorted, or weighed incoming articles to verify receipt of items on requisition or invoices
- Helped customers select the best fitting merchandise to fit their needs
- Packaged finished products into boxes, cartons and containers for shipping to customers
- Completed all required paperwork within anticipated timeframes
- Logged discrepancy details, such as damage, incorrect product, or incorrect quantity.
Packer and Putaway
Crate & Barrel Warehouse
01.2017 - 05.2017
- Reviewed incoming orders for mistakes to maintain accurate inventory levels
- Ensured packages contained correct products and supplies before completing packaging processes
- Inspected all boxes, crates, and packages for correct labeling
- Organized and transported pallets to warehouse locations to maintain organized inventory areas
- Handled containers weighing as much as 50 pounds, including boxes, sacks, and individual packages
- Verified each item contained legible address, sufficient postage and proper packaging.
Education
Certificate of Proficiency Administrative Support -
Mercer County Community College
West Windsor, NJAlison Online Certificate Customer Service -
High School Diploma -
Certificate English As A Second Language (ESL) -
2015
Mercer County Community College
West Windsor, NJ1998
Skills
- Microsoft Office
- Zebra Warehouse
- Oracle Netsuite
- PKMS/WMOS/AS400
- Comunication Skills
- Multitasking
- Data Entry
- Problem-Solving
- Teamwork
- Kronos Timekeeping
- Office Management
- Organizational Systems
Timeline
Administrative Assistant
William Sonoma Warehouse
08.2022 - Current
Payroll Assistant
Miller Staffing
09.2021 - 07.2022
Shipping Clerk
Soligent
01.2021 - 08.2021
Sort
Amazon - Amazon
02.2020 - 12.2020
Warehouse Clerk & Picking
Barnes & Noble
05.2017 - 02.2020
Packer and Putaway
Crate & Barrel Warehouse
01.2017 - 05.2017
Certificate of Proficiency Administrative Support -
Mercer County Community College
Alison Online Certificate Customer Service -
High School Diploma -
Certificate English As A Second Language (ESL) -
Mercer County Community College
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