Summary
Work History
Education
Skills
Languages
Courses
Timeline
Generic

Sofia Zeledon

Heredia

Summary

I define myself as a determined, creative and efficient person, I consider that my skills are capable of enhancing my professional performance and development.

Work History

Customer Service Representative Agent

Movate
01.2025 - Current
  • Enhanced customer satisfaction by efficiently resolving their concerns and inquiries.
  • Configured hardware, devices, and software to set up work stations.
  • Monitored system performance to identify potential issues.

Intern

Health Prime
10.2024 - 12.2024
  • Quality Analyst Audits
  • Customer service knowledge
  • Analyzed problems and worked with teams to develop solutions.


Education

Bachelor Middle Education - Executive

Technical Highschool of Flores
Heredia, Flores
12-2024

Middle Technician - Commercial Executive And Customer Service

Technical Highschool of Flores
Heredia, Flores
12-2024

Skills

  • Analytical
  • Leadership
  • Adaptability
  • Fast learning
  • Communication
  • Problem Solving
  • Critical thinking

Languages

Spanish
Native language
English
Advanced
C1

Courses

Cisco Networking Academy- Python Essentials

Cisco Networking Academy- Data Analyst essentials

Cisco Networking Academy-  Networking Essentials


Timeline

Customer Service Representative Agent

Movate
01.2025 - Current

Intern

Health Prime
10.2024 - 12.2024

Bachelor Middle Education - Executive

Technical Highschool of Flores

Middle Technician - Commercial Executive And Customer Service

Technical Highschool of Flores

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Sofia Zeledon