Stephanie Williams
Clayton
Summary
Highly efficient Administrative Professional offering 20 years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrative Specialist II
NC DHHS/ Div, Of Public Health/CDI Section Office
10.2018 - Current
- Serve as lead administrative support for Chronic Disease and Injury Section Chief and Section Office Staff
- Handle all travel arrangements and reimbursements for Section Chief and Staff
- Responsible for maintaining and updating Section Chief's calendar
- Responsible for all administrative and support needs related to section office and is direct report to Section Chief
- Liaise with vendors to order and maintain inventory of office supplies
- Plan meetings and prepare conference rooms
- Use survey instruments and collected data for variety of studies
- Communicate with staff and co-workers frequently about special needs and requests
- Create files, reports and records while maintaining confidentiality
- Prepare documents in Word and Excel
- Perform clerical duties, including typing, answering phones and completing forms
- Take meeting minutes monthly for five different branches within Division, including Section Management Team meeting
- Responsible for all webinar announcements for CDI Section
- Approve time for staff in beacon system; SAP GUI
- Work with IT staff to update Listservs
- Work with budget to complete Section Office Inventory
- Work with Block Grant to send out Health Communities mailings
- Work with Purchasing on assembly of sections AA
- Submit IT & facilities requests on phone, via email or through IT ticketing system (TARS)
- Manage building receptionist
- Assists Section Operations Manager with business-related needs related to section programmatic work, such as inventory, billing oversight (ex
- Telephone bills), travel request (BDA) preparation and review, travel reimbursement, and other duties as needed.
Administrative Assistant III
Public Works Commission
09.2016 - 09.2018
- Maintained the department calendar
- Researched/compiled/input/processed and retrieved information from a variety of source documents and verify format/accuracy/completeness
- Created/maintained/updated basic computer documents, spreadsheets, tables and many more
- Prepared, tracked and monitored the warehouse department invoices
- Generated expense reports
- Created and monitored all requisitions for payment
- Created and receipt against all purchase orders
- Assisted warehouse supervisor with all aspects of the department budget process
- Performed all duties relating to the matter of the department budget, financial forecasting, including the presentation of findings, reconciliation of errors and discrepancies
- Utilized Oracle BI Publisher to process warehouse work order material forecasting
- Maintained all staff time/payroll records
- Updated and submitted warehouse information for company's intranet site
Office Manager/Executive Assistant
NC DHHS MH/DD/SAS; AND NC DHHS DHSR
06.2007 - 09.2016
- Answered central telephone system and directed calls accordingly
- Responded to inquiries from callers seeking information
- Sorted, received and distributed mail correspondence between departments and personnel
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Supported Chief, Assistant Chief and Team Leaders with daily operational functions
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies
- Researched and updated all required materials needed for section's attorney's and partners
- Prepared agency files for cases under litigation
- Screened resumes and coordinated both phone and in-person interviews
- Trained and supervised junior level administrative colleagues as required
- Developed new processes for employee evaluation which resulted in marked performance improvements
- Served as corporate liaison between Finance, IT and Human Resource Departments
- Coordinated with all media in North Carolina by creating and submitting monthly Certificate of Need legal ads
- Scheduled public hearings at venues throughout North Carolina
- Compiled public hearing information, (i.e
- Meeting agendas, sign-in sheets) for use at scheduled public hearings
- Responsible for establishing, maintaining, and updating section's database and developing spreadsheet reports
- Maintained personal state issued P-card (credit card.)
- Created detailed expense reports and requests for capital expenditures
- Responsible for all aspects of section's document storage
- Developed and maintained internal client filing system
Executive Assistant
North Carolina Association of County Commissioners
06.1999 - 05.2007
- Provided administrative support to Director and Communications Staff
- Managed Director's complex and frequently changing travel arrangements
- Performed duties as Clerk to Board of Trustees
- Directed administrative functions for directors, principals, consultants and key managers
- Served on association's safety committee
- Actively maintained database administrator for association
- Updated association's website
- Posted job ads for State of NC counties website
- Prepared weekly bulletin list and emails for legislative
- Conducted research to prepare, gather, proof briefing materials and agendas for all executive-level meetings
- Attended meetings and conferences in and out of state
- Managed budget, created expense reports and processed invoices
- Processed travel expenses and reimbursements
Education
Bachelor of Science - Business Administration
William Peace University
2017
Skills
- MS Office Suite Knowledge
- Spreadsheet Management
- Oracle Operating System Knowledge
- Accounting Familiarity
- Business Forecasting
- Fiscal Budgeting
- Expense Reporting, Requisitions and Purchase Orders
- Invoice Processing
Certification
North Carolina Notary
Timeline
Administrative Specialist II
NC DHHS/ Div, Of Public Health/CDI Section Office
10.2018 - Current
Administrative Assistant III
Public Works Commission
09.2016 - 09.2018
Office Manager/Executive Assistant
NC DHHS MH/DD/SAS; AND NC DHHS DHSR
06.2007 - 09.2016
Executive Assistant
North Carolina Association of County Commissioners
06.1999 - 05.2007
Bachelor of Science - Business Administration
William Peace University
North Carolina Notary
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