Python
Steven Cordero Zamora
Economist
San Isidro
Summary
Accomplished in elevating customer satisfaction and streamlining the order-to-cash cycle at Bridgestone Shared Services, my tenure at Genpact honed my abilities in analytical thinking and effective communication, significantly minimizing order discrepancies and enhancing interdepartmental collaboration. Hardworking and reliable team player dedicated to business success. Offering 3 years of experience and company-oriented mindset.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Management Trainee
Genpact
09.2023 - Current
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Assisted with onboarding of new employees by providing training and development resources.
- Facilitated smooth interdepartmental collaboration through clear communication channels during all stages of order-to-cash cycle.
- Analyzed and resolved order discrepancies, minimizing delays in the fulfillment process.
Order to Cash Analyst
Bridgestone Shared Services
07.2022 - 08.2023
- Analyzed and resolved order discrepancies, minimizing delays in the fulfillment process.
- Facilitated smooth interdepartmental collaboration through clear communication channels during all stages of the order-to-cash cycle.
- Enhanced customer satisfaction with timely and accurate order processing, improving overall experience.
- Assisted in training new team members on company-specific processes and tools used within the order-to-cash function.
- Supported management by processing invoices and documents with consistent on-time delivery.
Education
Bachelor in Economics - Business Economics
Universidad Latina De Costa Rica
San Pedro, Costa Rica 01.2021 - 03.2023
Degree in Economics - Economics
Universidad Latina De Costa Rica
San Pedro, SJ 04.2023 - Current
Skills
Business Administration
Customer Relations
Power BI
English skills
E-views
SAP
MS Office
Problem-Solving
Analytical Thinking
Software
SAP
Timeline
Management Trainee
Genpact
09.2023 - Current
Degree in Economics - Economics
Universidad Latina De Costa Rica
04.2023 - Current
Order to Cash Analyst
Bridgestone Shared Services
07.2022 - 08.2023
Bachelor in Economics - Business Economics
Universidad Latina De Costa Rica
01.2021 - 03.2023
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