Currently, I’m a Customer Success Management Senior Analyst at Accenture, supporting small and medium-sized companies in the US. I analyze pre-implementations and determine the best scenarios for customer projects, managing campaigns related to cost optimization, security, cloud architecture, AI, and cloud consumption. I’ve been working in the tech industry since 2022, focusing on various Azure roles including Monitoring, Automation, Entra ID, and Virtual Machines. I have experience in technical support and escalations, contributing to performance improvements and learning development in the Azure Cloud.
Microsoft Certified: Azure Fundamentals
Microsoft 365 Certified: Fundamentals
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Microsoft Certified: Azure AI Fundamentals