Tamara Moya Rodríguez
Computer Science
Summary
Experience in web development and technical support. Organized, focused on details, disciplined, efficient team worker, assertive communicator with problem-solving skills, proactive, active learner, and able to lead and communicate assertively.
Developed critical problem-solving and system optimization skills in high-demand tech environment. Demonstrated ability to ensure system reliability and performance through effective monitoring and automation. Looking to transition into new field, applying expertise in maintaining and improving complex systems.
Overview
3
3
years of professional experience
11
11
Certifications
2
2
Languages
Work History
Customer Service and Sales Representative
American Costumer Connections
02.2025 - Current
- Demonstrated excellent multitasking abilities and managed high-stress situations effectively while maintaining excellent attention to detail under tight deadlines.
- Achieved top performance and sales targets due to consistent achievements and exceeding targets month over month.
- Decreased average call time through effective problem-solving techniques and assertive communication with customers.
Web Developer Intern
ITQS
10.2024 - 11.2024
- Built databases and table structures for web applications.
- Enhanced AI model accuracy by refining training data and implementing optimization techniques, saving time and resources by identifying and fixing bugs before product deployment.
- Contributed ideas during team meetings which led to new approaches being adopted in ongoing projects successfully increasing project efficiency levels.
EXPOTEC Web Developer
Colegio Tecnico Profesional Don Bosco
02.2022 - 08.2024
- Collaborated in a team to analyze user needs and define technology solutions to implement innovative solutions.
- Developed and built website interfaces through the use of HTML, CSS, and responsive design principles.
- Improved user engagement with interactive web elements using JavaScript, user-oriented visuals and features using front-end languages.
Education
Bachelor of Science - Information Technology - System Administration
05.2001 -
Computer Science High School Level Technician -
05.2001 -
High School Diploma -
05.2001 -
Skills
Problem-solving
Certification
Technical Support Engineer certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Technical Support Engineer certification
10-2025
TestOut PC Pro Certification, CompTIA
02-2025
Life, Professional & University skills Certification, BYU-Pathway Worldwide
02-2025
Customer Service and Sales Representative - American Costumer Connections
02.2025 - Current
Web Developer Intern - ITQS
10.2024 - 11.2024
Training for employment program certification, CTPDB, UDBC
10-2024
PCAP: Programming Essentials In Python Certification, OpenEDG Python Institute, CNA
09-2024
Linux Essentials certification, NDG, Cisco Networking Academy
09-2024
I am a leader module, I lead program certification, UDCB, Maxwell Leadership Foundation
06-2024
Cybersecurity Essentials certification, Cisco Networking Academy
06-2024
CCNAv7: Networking Introduction certification, Cisco Networking Academy
02-2024
It Essentials certification, Cisco Networking Academy
02-2024
Python I certification, SYKES Tech Academy
04-2022
EXPOTEC Web Developer - Colegio Tecnico Profesional Don Bosco
02.2022 - 08.2024
Ensign College - Bachelor of Science, Information Technology - System Administration
05.2001 -
Colegio Tecnico Profesional Don Bosco - Computer Science High School Level Technician,
05.2001 -
Colegio Tecnico Profesional Don Bosco - High School Diploma,
05.2001 -
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