Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Other endeavors
Timeline
Generic

Tamara Valverde Fallas

Moravia

Summary

Driven and analytical, with passion for uncovering historical truths and narratives. Possesses comprehensive understanding of historical research methods and source analysis, combined with strong writing and critical thinking skills. Committed to contributing meaningful insights and impactful narratives to field.

Overview

7
7
years of professional experience

Work History

Library Student Assistant

Library of Agri-Food Sciences of the University of Costa Rica
11.2018 - 02.2019
  • Organized returned books and materials and assisted with shelving.
  • Assisted library staff with clerical duties to help lighten workload.
  • Aided patrons with use and access to technology, resources and materials.

Customer Service Representative

Answer Hero
01.2025 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Conducted training sessions for new hires, ensuring consistent level of service across team.

Education

Diploma In English Language -

Alpadia Language Schools By Kaplan International
London, England
07.2019

Diploma In English Language And U.S. Culture And History -

Education First
New York, USA
03.2022

Diploma In World History -

Mexican Academy of History
Mexico City, Mexico
12.2022

Bachelor In History - Social Sciences

University of Costa Rica
San José, Costa Rica
02.2025

Bachelor In Criminal Sciences - Social Sciences

Distance State University
San José, Costa Rica

Skills

  • Critical thinking
  • Problem resolution
  • Relationship building
  • Leadership
  • Time management
  • Detail oriented

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hebrew
Beginner (A1)
French
Elementary (A2)

Accomplishments

Honors on Senior Thesis: "Jewish cultures of the Diaspora: intercultural dialogue and preservation of customs in the Orthodox Jewish community of Costa Rica (1950-present)"

Other endeavors

Participant of the program "My Story is Your Story", 2023-2024

Israel Ministry of Foreign Affairs

• Historical research related to the Shoah: analysis of primary and secondary sources, interviews with Shoah survivors.

• Creation of content related to the Holocaust for social media.


Dancer of the Artistic Group Pasión de Tiquicia, 2024-present

Timeline

Customer Service Representative

Answer Hero
01.2025 - Current

Library Student Assistant

Library of Agri-Food Sciences of the University of Costa Rica
11.2018 - 02.2019

Diploma In English Language -

Alpadia Language Schools By Kaplan International

Diploma In English Language And U.S. Culture And History -

Education First

Diploma In World History -

Mexican Academy of History

Bachelor In History - Social Sciences

University of Costa Rica

Bachelor In Criminal Sciences - Social Sciences

Distance State University

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Tamara Valverde Fallas