Tania Espinoza Vargas

• Duties: English and Spanish Video Simultaneous Interpretation, medical appointments, emergency 911 sessions, provider/patient interpretation, charting, triage, medical procedures.

• Duties: English and Spanish Audio Simultaneous Interpretation, medical appointments, emergency 911 sessions, health insurance, etc

• Duties: English and Spanish Audio Simultaneous Interpretation, court trials, insurance claims for car accidents, workers compensation, etc

* Duties: Tools SAP maintenance, assistance resetting passwords, guidance on how to use tools, project proposing the creation of new tools to improve time sessions on every call.

• Duties: Conflict resolution fraud department for credit and debit cards

• Duties: Managed calendars and schedules for executives, coordinating meetings and appointments across multiple time zones
• Provided comprehensive administrative support, including email management, correspondence, and record-keeping
• Handled travel arrangements, booking flights, accommodation, and transportation
• Prepared presentations, reports, and other documents using various software applications
• Conducted research and gathered information to support various projects
• Provided customer service and support, addressing inquiries and resolving issues
• Managed social media accounts, creating and scheduling posts
• Assisted with event planning and coordination

• Duties: Managed the full recruitment lifecycle, including writing and posting job openings, sourcing candidates, screening resumes, conducting interviews, and coordinating interviews with hiring managers
• Partnered with hiring managers to determine staffing needs and develop effective recruitment strategies
• Conducted company assessments and ensured a positive candidate experience throughout the recruitment process
• Performed background checks and reference checks for selected candidates
• Maintained accurate tracking of staffing information and reported on recruitment metrics
• Represented Convergys at job fairs and networking events to attract top talent

• Duties: Conflict resolution, appointment scheduling for tech visits, tv, phone and high-speed internet support

• Duties: In charge of website maintenance, keep information of properties updated, attending potential buyers, showing properties, agenda and scheduling

• Duties: Cleaning, selling, product stocking, customer service, conflict resolution with customers and providers

• Duties: Cleaning, appointment setter, assistance to providers, customer service, agenda and scheduling

• Duties: Cleaning, selling, customer service