TATIANA ALFARO

Currently resolving calendar conflicts, facilitating extensive rescheduling, and ensuring seamless coordination of daily, weekly, and monthly meetings. Adept at planning meeting logistics during periods of travel, sick leave, parental leave, or vacation, demonstrating exceptional organizational abilities and attention to detail. Proficient in managing senior managers' availability and prioritizing tasks in alignment with business objectives. Known for effectively arranging room bookings and understanding business priorities to optimize time management and support organizational efficiency

Provided comprehensive support across various domains, including customer service, technical assistance, and website management. Demonstrated expertise in responding to inquiries and resolving issues related to services, products, and technical aspects through the PatientPop platform. Skilled in collaborating with team members to implement website edits based on Salesforce cases, ensuring accuracy and timely completion. Consistently achieved a high volume of completed cases, averaging 45 per week, showcasing efficiency and dedication to delivering exceptional support.

Delivered comprehensive support to senior executives, including a vice president and four directors at IBM US Services. Proficient in providing a wide range of administrative services tailored to executive needs, encompassing calendar management, domestic and international travel arrangements, expense management, event planning, and visa applications. Known for impeccable organizational skills, attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment,. Adept at fostering positive relationships with executives and stakeholders to ensure seamless operations and support strategic objectives.