THERESA KOVACS

*. This campground owns 8 properties: Mill Creek cg, Mackinaw Lake Cabins, Mackinaw Club Golf Course, 3 hotels, 1 house, and a mobile home park

* Hired for the position of housekeeping.

* Volunteered to jump in wherever needed at the different properties owned by this campground. Various tasks included:

* Weeding, mulching the lawns at the golf course.

* planting various shrubs and flowers at the motels.

* cleaning, then planting numerous flowers and plants at the Greenhouse.

* cleaning up the sites of new cabins constructed in the campground, including hauling away scrap wood.

* proper driving of the housekeeping vans, & golf carts of the campground.

* power washing the bulldozers & other machines of the camp ground.

• Greeting guests upon arrival
• Handling all aspects of reservations
• Communicating with supervisors & co-workers all issues guests may have, or issues within the campground & its facilities
• Professionally handling of situations that cause a guest to be dissatisfied
• Maintaining cleanliness of all areas used by guests & employees, reporting any issues

• All aspects of reservations, maintaining stock, pricing, & cleanliness of the store/office
• Insuring the satisfaction of the guests
• Maintaining cleanliness & safety of all areas of the campground.
• Cleaning and preparing cabins for the new arrival of guests.
• Cleaning and stocking the restroom facilities of the entire campground.
• Cleaning the laundry generated by the cabin rentals and maintenance of the campground.

• Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
• Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
• Collaborated with housekeeping staff to ensure timely room turnovers and high cleanliness standards.
• Developed strong relationships with local businesses, securing discounts and special offers for hotel guests.

• Maintaining A concise inventory of stock within the store, letting supervisors know when stock needs to be ordered or removed from the floor.
• entering proper pricing of stock into the computer
• maintaining cleanliness of all . areas used by guest and employees, reporting any issues.
• Handling all aspects of customer reservations.
• Handling any issues a customer may have to ensure their satisfaction

• Safe transportation of students and coaches to school and activities
• cleanliness of school bus
• Taking classes and training to maintain my CDL license
• building a rapport with my student and their parents

• Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
• Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
• Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
• Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
• Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.