Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valentina Chaves

Student
Heredia

Summary

Dynamic customer service professional with a friendly demeanor and a proven track record at Vail Resorts Inc. Skilled in teamwork and communication, I excel in resolving customer inquiries and enhancing guest experiences. Proficient in Microsoft Office, I deliver effective solutions while maintaining a positive and collaborative work environment.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Slopside/ Costumer Service

Vail Resorts Inc
South Lake Tahoe
12.2024 - 03.2025
  • Assisted guests with membership services, including the storage and handling of ski equipment. Provided guidance and support throughout the resort, answering questions and helping guests navigate the facilities to ensure a smooth and enjoyable experience.

Back Office Associate

Bill Gosling Outsourcing
Heredia, Belen
04.2024 - 12.2024
  • Provided chat support to Canadian customers by resolving cases related to product issues and billing inquiries. Responsible for analyzing and following up on incidents, ensuring accurate and timely assistance while coordinating with other departments to deliver effective solutions.

Education

B.A. in Business Intelligence And Information - Business Intelligence

Ulacit
San Jose, Costa Rica
09.2023 - Current

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Excellent communication

Microsoft office

Timeline

Slopside/ Costumer Service

Vail Resorts Inc
12.2024 - 03.2025

Back Office Associate

Bill Gosling Outsourcing
04.2024 - 12.2024

B.A. in Business Intelligence And Information - Business Intelligence

Ulacit
09.2023 - Current

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