Valeria Montero
San José
Summary
Dynamic leader with a proven track record in staff supervision and business planning, notably at Seasons Restaurant. Expert in enhancing customer engagement and streamlining operations, demonstrated through successful management of multiple restaurants. Skilled in menu development and financial planning, adept at fostering team leadership and driving business growth. Ambitious with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
8
8
years of professional experience
Work History
Restaurant Owner
Namu Tamarindo
02.2022 - 12.2024
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 16 employees.
Restaurant Owner
Tierra Bendita Tamarindo
09.2020 - 12.2022
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 10 employees.
Food and Beverage Manager
Seasons Restaurant
06.2018 - 09.2021
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
Amazon Kindle Tech Support
Amazon
05.2017 - 04.2018
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
Education
High School Diploma -
St Jude School
Santa Ana, Costa Rica11-2014
Skills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
- Staff Management
- Small business operations
- Staff Leadership
- Financial Planning
- Business marketing
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Restaurant Owner
Namu Tamarindo
02.2022 - 12.2024
Restaurant Owner
Tierra Bendita Tamarindo
09.2020 - 12.2022
Food and Beverage Manager
Seasons Restaurant
06.2018 - 09.2021
Amazon Kindle Tech Support
Amazon
05.2017 - 04.2018
High School Diploma -
St Jude School
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