Reliable Executive Administrative Assistant with focused attention on detail, accuracy and efficiency. Keeps reports and communications well organized. Expertise in Microsoft Office and SAP Concur software.
Overview
5
5
years of professional experience
Work History
Executive Administrative Assistant
IBM
11.2022 - Current
Handled scheduling and calendar management for 4 executives, often working with other EAs and Microsoft Outlook to find time in busy schedules.
Processed travel expenses and reimbursements, assuring they were submitted orderly and on time.
Coordinated travel arrangements, seeking the best options following the executive's preferences and company policies.
Assistant
Heliconias Workshop (family Owned)
03.2020 - 04.2021
Answered incoming phone calls and text messages to process commissions, negotiate with clients, or translate between the business owner and clients.
Assisted owner in all aspects of business operations.
Strengthened client relationships through consistent follow-up communication and updates during the commission process.
Education
Bachelor of Arts - Education
Universidad Nacional De Costa Rica
Heredia, Costa Rica
12.2026
Skills
Travel Coordination
Calendar Management
Expense Reporting
Information confidentiality
Accomplishments
Awarded a bonus in recognition of working with a global team to organize and set up the first Think event in Costa Rica, including a watchparty for the CEO's opening speech and an introduction to the company's AI tool.
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Executive Administrative Assistant
IBM
11.2022 - Current
Assistant
Heliconias Workshop (family Owned)
03.2020 - 04.2021
Bachelor of Arts - Education
Universidad Nacional De Costa Rica
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