Victor Manuel Angulo Fonseca
Galley Steward and Assistant Waiter
El Tejar,Cartago
Summary
- I am an Excellent interpersonal communication skills with focus on guest satisfaction with 30 year experience as Galley Seward and waiter assistant.
- Motivated server assistant with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
- Maintains focus and positive attitude in stressful situations and high-volume environments.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Galley Steward and Assistant Waiter
Circa Italian And American Restaurant/Hotel
Rochell Park N.J. U.S.A.
01.2004 - 12.2009
- I had Kept server areas clean and stocked to increase efficiency while working tables.
- Managed high volume of customers efficiently during peak hours, and maintaining prompt service.
- Assist room service food at hotel and pick up empty dishes
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests and co-workers.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Streamlined kitchen processes by optimizing workspace organization, enhancing overall productivity.
- Managed daily stock levels and rotated perishable items appropriately, preventing spoilage or shortages during service periods.
- Maintained a sanitary work environment, following strict health and safety standards for the well-being of guests and staff members.
Galley Steward and Waiter Assistant
Piccasso Italian And Spain Restaurant Five Stars
Lodi N.J. U.S.A.
01.2001 - 12.2003
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- serve coffee and dessert after quests had finished lunch or dinner time.
- Set up banquet events according to specific clients requirements, ensuring a successful event experience for all attendees.
- Inspected dishes and utensils for cleanliness.
- Utilized time management strategies to prioritize task completion and ensure deadlines were consistently met.
- Contributed to achieving budgetary goals through cost-effective ingredient sourcing and minimizing operational expenses.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Cleaned and organized kitchen, dining and service areas.
Galley Steward,Busse and Assistant Waiter
Bel´Vedere Italian Restaurant Five Stars
Clifton N.J. U.S.A.
01.1991 - 12.1997
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
1 - Basic First Aid, Advance First Aid Assistant
05.2001 -
CPR, Basic Vertical Rescue
GED -
05.2001 -
C1 - Advanced English
05.2001 -
1 - Food And Beverages
05.2001 -
Skills
Guest Relations Management
Dining area maintenance
Food safety understanding
Safe Food Handling
Strong multitasking
High-volume dining
Cleanliness
Food inspection
Professional Appearance
Service prioritization
Sales Techniques
Menu Memorization
Teamwork and Collaboration
Warm and Friendly
Problem-Solving
Reliable and Responsible
Adaptable and Flexible
Timeline
Galley Steward and Assistant Waiter - Circa Italian And American Restaurant/Hotel
01.2004 - 12.2009
Cruz Roja Costarricense - 1, Basic First Aid, Advance First Aid Assistant
05.2001 -
Ministerio De Educación Publica - GED,
05.2001 -
Uceda English Institute - C1, Advanced English
05.2001 -
Escuela Naval Centroamericana - 1, Food And Beverages
05.2001 -
Galley Steward and Waiter Assistant - Piccasso Italian And Spain Restaurant Five Stars
01.2001 - 12.2003
Galley Steward,Busse and Assistant Waiter - Bel´Vedere Italian Restaurant Five Stars
01.1991 - 12.1997