Wainer Andres Bravo Soto
San Jose
Summary
Ongoing skill development to enhance productivity and contribute to companies. Established strong communication with two site directors, gaining valuable insights on the importance of stability and growth.
Overview
1
1
year of professional experience
Work History
Accounts Manager
Synter Resource
North Charlestone, South Carolina
07.2024 - Current
- Accounts manager / Collector - Freight Shipping Company
- Made 70 to 100 outbound and inbound calls daily, from Monday to Friday, focusing on soft collections for a portfolio.
- Collected between $40,000 and $70,000 per month, ensuring timely payments via Check, ACH and Credit Card.
- Conducted web research to identify the correct departments for large corporations, ensuring accurate and efficient communication.
Customer Service Representative
SYKES
San Pedro, Province Of San Jose
11.2023 - 06.2024
- Customer Service Representative - Banking Sector
- Delivered empathetic customer service, resolving banking issues and concerns efficiently within 3 to 8 minutes per call, ensuring customer satisfaction during 8-hour shifts over a 6-month period.
Education
High School Diploma -
Colegio Innovacion Educativa Pocora
Pocora 11.2024 - 11.2024
Skills
Accounts management
Teamwork and collaboration (Priority)
Account development
Customer service
Timeline
High School Diploma -
Colegio Innovacion Educativa Pocora
11.2024 - 11.2024
Accounts Manager
Synter Resource
07.2024 - Current
Customer Service Representative
SYKES
11.2023 - 06.2024
Similar Profiles
Marcia MarshMarcia Marsh
Office Assistant, Receptionist, Representative at Synter Resource CenterOffice Assistant, Receptionist, Representative at Synter Resource Center
Welcome RoseWelcome Rose
Program Director/Senior Program Manager at Impact Justice | PREA Resource Center (PRC)Program Director/Senior Program Manager at Impact Justice | PREA Resource Center (PRC)
Tiffany AdkinsTiffany Adkins
CENTER SUPERVISOR at HEAD START, SOUTH CENTRAL HUMAN RESOURCE AGENCYCENTER SUPERVISOR at HEAD START, SOUTH CENTRAL HUMAN RESOURCE AGENCY
Marilyn MelendezMarilyn Melendez
Customer Support Agent at SingWell USACustomer Support Agent at SingWell USA
Tracy PayneTracy Payne
Senior Compensation Analyst at CitiSenior Compensation Analyst at Citi