Yecdany Salas

Driven Customer Service Representative with proven expertise in problem-solving and technical support, honed at Bosch. Excelled in resolving customer complaints with empathy, enhancing loyalty. Skilled in multitasking and leveraging Microsoft Office to streamline data management. Achieved significant reductions in wait times through effective active listening and rapid issue resolution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.