Yeffrey Porter
Summary
Organized Hotel Housekeeper possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with 20+ years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart.
Overview
20
20
years of professional experience
Work History
Housekeeper Supervisor
Royal Caribbean International
Miami
01.1999 - 09.2018
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Education
Certification -
Human Resources Training
Royal Caribbean International10.2010
Certification -
Fire Fighting Training
Royal Caribbean International01.2007
Certification -
First Aid
Royal Caribbean International 04.2000
High School Diploma -
High School Graduate
Liceo Nuevo De Limon12.1996
Skills
- Strong multitasking
- Flexibility
- Maintaining cleanliness
- Proactive Approach
- Organizational expertise
- Efficient Task Prioritization
- High energy level
Languages
Spanish, English
Native language
Timeline
Housekeeper Supervisor
Royal Caribbean International
01.1999 - 09.2018
Certification -
Human Resources Training
Certification -
Fire Fighting Training
Certification -
First Aid
High School Diploma -
High School Graduate