Yeffrey Porter
Summary
Organized Hotel Housekeeper possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with 20+ years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart.
Overview
20
20
years of professional experience
Work History
Housekeeper Supervisor
Royal Caribbean International
01.1999 - 09.2018
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Education
Certification -
Human Resources Training
Royal Caribbean International10.2010
Certification -
Fire Fighting Training
Royal Caribbean International01.2007
Certification -
First Aid
Royal Caribbean International 04.2000
High School Diploma -
High School Graduate
Liceo Nuevo De Limon12.1996
Skills
- Strong multitasking
- Flexibility
- Maintaining cleanliness
- Proactive Approach
- Organizational expertise
- Efficient Task Prioritization
- High energy level
Languages
Spanish, English
Native language
Timeline
Housekeeper Supervisor
Royal Caribbean International
01.1999 - 09.2018
Certification -
Human Resources Training
Certification -
Fire Fighting Training
Certification -
First Aid
High School Diploma -
High School Graduate
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