Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Inside Sales Opportunity Rep Analyst
Accenture
09.2024 - Current
Mentored junior staff members, fostering a supportive work environment that encouraged professional growth
Exceeded revenue goals consistently with tenacious prospecting efforts and strategic account management practices
Implemented targeted marketing campaigns, generating high-quality leads for the inside sales team to pursue
Worked effectively in fast-paced environments.
Senior Seller Support Associate
Amazon
04.2024 - 09.2024
Enhanced customer satisfaction by addressing and resolving complex issues promptly
Provided exceptional service by exhibiting empathy in all interactions with distressed customers
Maintained up-to-date knowledge of industry trends, ensuring accurate guidance was given to sellers regarding best practices
Served as a liaison between sellers and internal departments, facilitating seamless communication during critical situations
Quality Manager
Support Services Group
09.2023 - 04.2024
Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary
Managed and archived quality documentation and participated in internal and external quality audits
Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters
Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently
Sales Team Leader
Support Services Group
09.2022 - 09.2023
Built strong team by recruiting and developing top sales talent
Set ambitious sales goals and motivated strong performance to keep team growing effectively
Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company
Expanded company customer base and cemented market presence by implementing strategic sales plans
Education
Bachelor's degree - Biomedical Engineering
ULACIT
03-2026
Bachelor's degree - Industrial Engineering
ULACIT
12.2025
Skills
Team management
Sales coaching
Sales presentations
Motivation techniques
Sales planning
Multitasking
Languages
Spanish
Native language
English
Advanced
C1
Certification
Pyton
Microsoft Get Licensing Ready
Timeline
Inside Sales Opportunity Rep Analyst
Accenture
09.2024 - Current
Senior Seller Support Associate
Amazon
04.2024 - 09.2024
Quality Manager
Support Services Group
09.2023 - 04.2024
Sales Team Leader
Support Services Group
09.2022 - 09.2023
Bachelor's degree - Industrial Engineering
ULACIT
Pyton
Microsoft Get Licensing Ready
Bachelor's degree - Biomedical Engineering
ULACIT
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