Results-driven Financial & Accounting Analyst with 12+ years of experience in shared service centers across global organizations (Accenture, Bayer, Cargill, HP). Proven track record in credit & collections, order-to-cash, regional reporting, KPI analysis, and process optimization. Skilled in SAP, Power BI, Tableau, and JD Edwards, with a strong focus on automation, data accuracy, and cross-functional collaboration. A proactive team player with excellent communication, organizational, and client-facing skills.
• Generate, prepare, and present daily/weekly/monthly financial reports for Latin America and North America, including AR, overdue accounts, unallocated cash, sales, and forecasts by region, business unit, and segment.
• Deliver insights to Credit & Collections, Cash Applications, management, headquarters, and global board.
• Maintain and enhance KPI dashboards for the C&C team using Power BI and Excel.
• Develop and update Regional Standard Operating Procedures (SOPs), ensuring compliance and process efficiency.
• Created a centralized daily accounting statistics dashboard, reducing reporting time by 40% and improving data accuracy.
• Managed order hold/release process for U.S. and Canadian customers, minimizing credit risk by monitoring AR status and credit limits.
• Built strong relationships with internal and external stakeholders, ensuring smooth operations and customer satisfaction.
• Coordinated order releases across Mexico and Central America, performing credit risk analysis and account monitoring.
• Presented monthly order release performance to Business Unit leadership.
• Led planning and risk mitigation for Nicaragua’s Order Release transition, developing route maps and SOPs to ensure seamless migration.
• Created and maintained grain commodity contracts, including special terms, pricing, and printable documentation.
• Monitored and reported team performance KPIs (quality and productivity) in dashboards and leadership meetings.
• Updated SOPs to reflect process changes and ensure compliance.
• Processed customer orders, managed product allocation, promotions, and bundle packages for LatAm region.
• Handled credit/debit memos and re-invoicing processes.
• Implemented automation ideas for daily reports, improving efficiency and reducing manual effort by 30%.