Professional Certificate - Data Analysis
Google
05.2022 - Current
Esteban Cruz Umaña
Entry Level Data Analyst/Civil Engineer/Real Estate Assistant
Santa Ana,San José
Summary
To seek and maintain Entry Level Data Analyst full-time position that offers professional challenges utilizing analytical skills, problem-solving and great interpersonal skills.
Proficient in working under pressure and adapting to new situations and challenges to help team achieve company goals.
Motivated to continue learning and applying my data analysis skills using software as Excel, Power Query, SQL, Python and Tableau.
Education
Bachelor of Science - Civil Engineering
University of Costa Rica
San Pedro, San José 03.2010 - Current
High School Diploma -
Saint Jude High School
Santa Ana, Costa Rica 02.2004 - 11.2008
Work History
Spanish Interpreter
Language Line Solutions
Santa Ana, San José
01.2022 - Current
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Attended video meetings to provide accurate consecutive translations of conversations between members.
Real Estate Agent Assistant
Family business
Santa Ana, San José
01.2017 - Current
- Developed and maintained list of available properties suited to different needs and budgets for residential use.
- Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
- Programmed appointments and showings with clients and other real estate agents.
- Handled update of websites with new listings and their relevant services.
- Coordinated research listing services for potential properties that fit needs of clients.
- Organized showing for selected properties to buyers and communicate any details that can help them take decisions.
- Demonstrate negotiation skills, helping clients making offers to purchase, sell or rent.
- Calculated valuations for correct asking price based on similar properties in the market, estate's income capitalization or by cost approach.
Sales Associate
JMorales Group eXp Realty
Ventura, California
02.2021 - 07.2021
- Generated leads for sales and rental properties through cold calls and referrals.
- Lead conversations through scripted questions to engage customers and obtain information such as preferences, timeline and motivation.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Communicated with clients to understand property needs and preferences.
- Pre-qualifying prospects to make the work of sales teams easier
- Coordinated leads management with Real Geeks CRM software to improve service efficiency with prioritized prospects.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and residential use.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Increased home sales through persuasion, negotiation and closing prowess.
- Engaged with customers to effectively build rapport and lasting relationships.
Skills
Excel, Power Query, SQL
Python, R
Data Analysis, Cleansing Visualization
Enthusiasm and commitment to learn fast and apply
Strong analytical thinking
Teamwork, collaboration, adaptability
Sales, Persuasion, Cold Calling
Problem Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you win, you live. If you lose, you die. I you don't fight, you can not win.
Eren Yaeger
Timeline
Professional Certificate - Data Analysis
Google
05.2022 - Current
Spanish Interpreter
Language Line Solutions
01.2022 - Current
Sales Associate
JMorales Group eXp Realty
02.2021 - 07.2021
Real Estate Agent Assistant
Family business
01.2017 - Current
Bachelor of Science - Civil Engineering
University of Costa Rica
03.2010 - Current
High School Diploma -
Saint Jude High School
02.2004 - 11.2008