Priscilla Hernández
Language Interpreter
San Rafael
Summary
An enthusiastic, self-motivated, reliable, and hardworking individual with a strong sense of responsibility. I thrive in team environments and adapt quickly to challenging situations. Skilled at managing multiple tasks under pressure, I’m always eager to learn, grow, and take on new opportunities. My goal is to consistently deliver outstanding results and contribute meaningfully to any team I'm part of.
Overview
2
2
years of professional experience
2045
2045
years of post-secondary education
2
2
Languages
Work History
OPI Interpreter
TransPerfect
10.2023 - Current
- Professional proficiency in over-the-phone interpretation Spanish - English.
Excellent command of technical vocabulary and great knowledge in medical,
banking, insurance and financial areas. Note-taking and attention to details are key to ensure accuracy in this position. - During my time as an interpreter, I consistently ranked as a top performer, maintaining strong KPIs and exceeding performance targets. My results earned the trust of leadership, who entrusted me with supporting quality assurance efforts and contributing to the training and development of fellow interpreters.
Customer Service
Valor Global
02.2023 - 09.2023
- Provide comprehensive support to clients by addressing technical issues, resolving billing inquiries, and responding to emergencies with urgency and care. Leverage active listening and critical thinking to deliver timely, effective solutions and ensure a positive customer experience.
Education
High School Diploma -
Liceo Bilingue De Belén
05.2001 - 01.2022
Human Resources Technician - Human Resources Management
ITB Internacional
Skills
- Microsoft Office
- Troubleshooting
- Interpersonal communication
- Professional ethics
- Effective communication
- Time and priority management
Additional Information
Steven Barrantes - Supervisor
Valor Global
+506 6074 4509
Kenny Aragón - Operation Supervisor
TransPerfect
+506 7205 4536
Timeline
OPI Interpreter
TransPerfect
10.2023 - Current
Customer Service
Valor Global
02.2023 - 09.2023
High School Diploma -
Liceo Bilingue De Belén
05.2001 - 01.2022
Human Resources Technician - Human Resources Management
ITB Internacional
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