Sabrina Noel Lizano
San Jose
Summary
Professional with solid experience in financial reconciliation and data analysis, prepared to drive accuracy and efficiency. Proven track record in identifying discrepancies and ensuring compliance with financial regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in account reconciliation, problem-solving, and utilizing financial software. Recognized for reliability and results-oriented approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Invoice Reconciliation Analyst
Publicis Global Delivery
01.2023 - Current
- Ensured compliance with regulatory requirements through meticulous attention to detail and adherence to established guidelines.
- Reduced financial discrepancies through diligent research and prompt resolution of outstanding items.
- Supported internal and external audit requests, providing accurate documentation and assisting in issue resolution.
- Analyzed complex financial data sets to identify trends or anomalies requiring further investigation or remediation efforts.
- Collaborated with cross-functional teams to address data inconsistencies, enhancing overall reporting quality.
- Developed strong relationships with stakeholders across various departments, facilitating efficient information exchange and problem-solving efforts.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Research Analyst Intern
Roberto Artavia Consultoria Internacional (RACI)
11.2023 - 04.2024
- Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives.
- Consulted with internal and external clients via email and telephone correspondence to identify business needs and define technical requirements.
- Collected and organized economic data for reports, meetings and policies.
- Developed visually engaging presentations to effectively communicate research findings to stakeholders.
- Spearheaded competitive analysis efforts to better understand market position relative to industry peers.
- Conducted comprehensive market research to identify key industry trends and inform strategic decisionmaking.
Costumer Service Representative
Movate
05.2023 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Responded proactively and positively to rapid change.
Education
BBA - International Commerce
LEAD UNIVERSITY
San Jose, Costa Rica12-2025
Specialist Degree - Digital Marketing And E-Commerce
LEAD UNIVERSITY
San Jose, Costa Rica11-2023
High School Diploma -
International Christian School
Heredia, Costa Rica01.2021
Skills
- Time management & multitasking
- Advanced Microsoft Office
- Data analysis & reporting (pivot tables, charts)
- Teamwork and collaboration
- Public speaking & presentation skills
- Negotiation & conflict resolution
- Leadership
- Effective Communication
- Problem-solving abilities
- Organizational skills
- Proactive and Self-motivated
- Decision-making
- Relationship building
- Attention to detail
- Marketing strategy development
- Adaptability & resilience
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Certification
Social Media Marketing - HubSpot
Google Ads Measurement
Google Ads Search Certification
Timeline
Research Analyst Intern
Roberto Artavia Consultoria Internacional (RACI)
11.2023 - 04.2024
Costumer Service Representative
Movate
05.2023 - 11.2023
Associate Invoice Reconciliation Analyst
Publicis Global Delivery
01.2023 - Current
BBA - International Commerce
LEAD UNIVERSITY
Specialist Degree - Digital Marketing And E-Commerce
LEAD UNIVERSITY
High School Diploma -
International Christian School
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