Smartsheet
Ada Neagu
Project Manager/ Business Analyst
Summary
Resourceful Project Manager with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Attentive to detail with experience in coordinating projects, programs and business process improvements. With expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
Project Manager
Citrix Systems Technologies Costa Rica
San Francisco de Heredia
2021.04 - 2023.01
- Achieved project deadlines by coordinating with contractors to manage performance.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed and implemented strategic project plans to meet business objectives.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
Business Analyst
Citrix Systems Technologies Costa Rica
San Francisco de Heredia
2019.08 - 2021.04
- Analyzed open orders, backlog, and assets data to provide the business leadership with insights.
- Performed gap analysis to identify areas of improvement.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Assessed business requirements to forecast annual budgetary operational costs.
- Generated business intelligence reports to inform strategic decision-making.
- Collaborated with stakeholders to define project objectives and criteria.
- Executed analysis of risks and identified risk mitigation strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed and implemented data governance policies and procedures.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Designed and developed data pipelines to acquire, clean and process data.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Identified patterns and trends in large data sets and provided actionable insights.
- Implemented business intelligence solutions to increase operational efficiency.
Education
Bachelor of Social Science - Social Sciences
Gh. R. Codreanu
Romania 2003.09 - 2006.05
Skills
Project planning and development
undefinedCertification
Human Capital Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you are not willing to risk the usual, you will have to settle for the ordinary.
Jim Rohn
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureStock Options / Equity / Profit SharingFlexible work hoursPersonal development programsTimeline
Certified Scrum Master Professional
2024-04
Project Manager
Citrix Systems Technologies Costa Rica
2021.04 - 2023.01
Business Analyst
Citrix Systems Technologies Costa Rica
2019.08 - 2021.04
Human Capital Management
2018-11
Bachelor of Social Science - Social Sciences
Gh. R. Codreanu
2003.09 - 2006.05
Accomplishments
§ Created and executed on product end of sale strategy which generated timely new product adoption and +$5M in revenue in 6 months time frame.
§ Enabled cross-functional partnership and communication in order to gather business requirements and design reporting and dashboard capabilities for a brand new product package release and customer self-service portal so Sales organization and Customer Success organization can monitor real time the financial impact and customer adoption success rate.
§ Built performance and capacity management dashboards for the executive leadership in order to showcase performance quality and team’s success and ensure proper planning, prioritization and resources allocation.
§ Developed data and record tracking platform and built budget tracking reporting automation for real time data accessibility for the upper leadership.
§ Identified and worked on systems enhancements opportunities for process simplification and automation for Customer Incident Response Management improving Customer NPS with 2 points and speed to action and cross-functional engagement up to 60%.
§ Generated +$1.3M costs savings through yearly budget forecast analysis and management
Software
MS Office
Jira
Salesforce
Arriba
Workday
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