Smartsheet
Resourceful Project Manager with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Attentive to detail with experience in coordinating projects, programs and business process improvements. With expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Project planning and development
undefinedHuman Capital Management
Certified Scrum Master Professional
Human Capital Management
§ Created and executed on product end of sale strategy which generated timely new product adoption and +$5M in revenue in 6 months time frame.
§ Enabled cross-functional partnership and communication in order to gather business requirements and design reporting and dashboard capabilities for a brand new product package release and customer self-service portal so Sales organization and Customer Success organization can monitor real time the financial impact and customer adoption success rate.
§ Built performance and capacity management dashboards for the executive leadership in order to showcase performance quality and team’s success and ensure proper planning, prioritization and resources allocation.
§ Developed data and record tracking platform and built budget tracking reporting automation for real time data accessibility for the upper leadership.
§ Identified and worked on systems enhancements opportunities for process simplification and automation for Customer Incident Response Management improving Customer NPS with 2 points and speed to action and cross-functional engagement up to 60%.
§ Generated +$1.3M costs savings through yearly budget forecast analysis and management
Smartsheet
MS Office
Jira
Salesforce
Arriba
Workday