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Project-focused professional with hands-on experience supporting and managing small-scale initiatives and project components within healthcare operations. Skilled in stakeholder collaboration, resource coordination, risk mitigation, and change management. Proven ability to execute project plans, monitor performance, and drive process improvements while working under the guidance of senior project managers.

Profesional eficiente y responsable. Cuento con sólidas habilidades técnicas, gracias a una trayectoria de años en la tarea, y me comprometo a cumplir mi trabajo con precisión, cooperando por la obtención de los objetivos de producción y calidad. Deseo formar parte de un nuevo proyecto laboral en el que aportar mis conocimientos.

Dynamic Senior Payroll Analyst with expertise in payroll and terminations, enhancing compliance and efficiency. Skilled in project management and employee training, I excel in optimizing workflows and fostering strong relationships with third-party providers, ensuring seamless service delivery and improved client satisfaction. Strong background in leading technical teams and delivering innovative solutions. Proven ability to oversee complex projects and drive successful outcomes through effective leadership.

 Dynamic Customer Support Specialist with a proven track record at NARS, excelling in active listening and problem-solving. Recognized for enhancing customer satisfaction and fostering strong client relationships, leading to repeat business. Proficient in CRM systems, effectively managing high-volume inquiries while maintaining professionalism and achieving timely resolutions. 

Responsable de operación de montacargas competente y consciente de la seguridad. Hábil para realizar tareas de carga, descarga y traslado de mercadería con el máximo cuidado. Deseo aportar estas cualidades a un nuevo lugar de trabajo.

 Busco integrarme en una empresa donde pueda aplicar mis habilidades y seguir desarrollándome profesionalmente, aportando compromiso, responsabilidad y resultados,Consolidar mi trayectoria profesional en un entorno dinámico, aportando mi experiencia para mejorar procesos, cumplir objetivos y generar valor para la organización.”   

Costa Rican professional with a refined international background and a proven record of leadership in premium guest service environments.
Former professional diver experienced in guiding multicultural groups, ensuring safety, and delivering educational presentations developing a composed, confident, and highly dependable leadership style.
Brings strong expertise in administrative coordination, catering operations, and personalized guest relations, recognized for clear communication, cultural sensitivity, and exceptional attention to detail.
As a dedicated yoga instructor committed to healthy living and mindfulness, brings a balanced, positive, and guest centered approach that enhances the overall hospitality experience.

Senior Technical Support Leader with over 14 years of experience driving high-stakes operations and engineering teams within global technology environments (Microsoft, HP/HPE). Expert in orchestrating support delivery, ensuring security compliance, and leading cross-functional teams through complex digital transformations. Proven track record of elevating Customer Satisfaction (CSAT), optimizing incident management lifecycles, and fostering high-performance cultures across diverse, global time zones.
Knowledgeable manager with strong background in engineering management. Successfully led cross-functional teams and delivered multiple high-impact projects within budget and on time. Demonstrated ability to streamline processes and foster innovation through effective team collaboration and strategic planning.

Estoy constantemente buscando nuevas oportunidades para aprender y crecer profesionalmente. Mi actitud proactiva y mi capacidad para adaptarme rápidamente a los cambios me han permitido mantenerme como un profesional que se adapta a trabajar en equipo y dando lo mejor de mi para cumplir todas las metas. Siempre me esfuerzo por mantenerme actualizado con las últimas tendencias y avances en mi campo.

Profesional proactiva y altamente confiable con más de 15 años de experiencia combinada en atención al cliente de alto nivel, gestión de ventas y servicios domésticos integrales. Mi experiencia se centra en la organización experta de espacios, la limpieza profunda y el cuidado de niños, demostrando un fuerte compromiso con la excelencia, la discreción y la capacidad de gestionar múltiples responsabilidades con eficiencia y autonomía. Actualmente cursando estudios secundarios para superación continua.

Dynamic English Teacher with five years of experience, adept at lesson planning and classroom management. Proven success in enhancing student engagement from beginner to intermediate levels. Previously excelled at SYKES, where I honed my customer support skills and effectively de-escalated client issues, ensuring a positive experience for all.

Brindar un cuidado respetuoso, responsable y humano a personas adultas mayores, apoyando sus necesidades diarias con paciencia, empatía y dedicación. Deseo contribuir al bienestar físico y emocional de cada paciente, aplicando mi experiencia como asistente de pacientes, mi formación en RCP y manipulación de alimentos, y mi fuerte compromiso con la seguridad y atención integral. Busco una posición estable donde pueda ofrecer acompañamiento de calidad y continuar desarrollándome profesionalmente como cuidadora.

Marlon has over 15 years of experience in Information Systems and related activities, with both technical and functional capabilities encompassing different responsibilities. Has developed various life cycle implementations, including end-user training and post implementation support. Successfully interacted with teams from all over the world, each with different cultures. Formed part of various projects including banking, human resources, manufacturing and pharmaceutical. Ten years of experience as Technical Consultant related activities and has proven successful record as SAP consultant and Project Manager in HP for over 9 years. Has proven consistent performer on research and development areas, and has an excellent record as Project Technical Lead(PTL). Latest projects were developed within P&G Treasury department, migrating platforms within SAP. Currently open for opportunities as a Sr. Project Manager or an area where I can use my knowledge and experience to improve company processes via lean six sigma or leading teams in a Management role. Proficient background in SAP and Project Management. I'm currently working as a Senior Project Manager for Fiserv as part of Global Services/E-Payments Organization leading/managing Projects as part of the Financial Services Road map Strategy. As part of the E-Payments team; I'm responsible for the design through deliver and ongoing production support of the technology platforms that enable Operational Delivery of all Global Services Capabilities. Responsible for setting the GA(Go Live) date with the client and the coordination of all implementation activities for the Project which goes across multiple business units. As PM, I'm the first point of contact for the Client. I captures lessons learned and incorporates learning's into future projects; proactively improves project processes and methodologies and contributes to Fiserv's body of knowledge on project management and/or other disciplines.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Customer Retention Specialist succeeds in identifying customer needs and utilizing inbound and outbound retention strategies.

Bilingual professional with a background in Business Administration and Psychology, experienced in financial analysis, billing, and banking operations. Recognized for data accuracy, regulatory compliance, and continuous process improvement. Currently working in accounts payable, contributing to financial flow optimization and administrative efficiency. Detail-oriented, ethical, and collaborative with strong interpersonal skills.

Dynamic operations leader with a proven track record at Auxis, excelling in performance monitoring and process improvement. Successfully mentored teams, enhancing skills and driving efficiency. Leveraged analytical expertise to identify trends, resulting in strategic enhancements and a positive work environment. Committed to fostering relationships and delivering exceptional results.

Final-year Pharmacy student with completed coursework and an upcoming graduation project, offering valuable experience in Regulatory Affairs and documentation management within multinational environments. Proven expertise in regulatory submissions, compliance tracking, and ensuring document integrity. Highly organized and detail-oriented with strong adaptability to dynamic settings, emphasizing accuracy, collaboration, and a commitment to continuous learning in the life sciences industry. Eager to leverage skills and knowledge for effective contributions in a professional setting.

Profesional responsable, proactivo y versátil con experiencia en bodegas, turismo y asistencia veterinaria. Me caracterizo por mi organización, compromiso y orientación al servicio, combinando habilidades operativas, administrativas y de atención al cliente.

Poseo conocimientos en control de inventarios, logística, mantenimiento de espacios, atención turística personalizada y apoyo en procedimientos veterinarios. Mi trayectoria refleja una actitud positiva, capacidad de trabajo en equipo y disposición constante para aprender y asumir nuevos retos.

Busco integrarme a una empresa donde pueda aportar mi responsabilidad, empatía y adaptabilidad, aportando al logro de objetivos y al fortalecimiento del servicio y la eficiencia operativa.

Front line attention Resolved customer complaints and issues with a high level of professionalism and empathy. Received inbound calls from customers and vendors Restocking Product Cashier support Training for new employees Receive raw material from suppliers Product Quality Validation
Experience in pastry and dessert preparation, including cake decoration, with strong attention to detail and presentation. Creative and reliable, with the ability to work efficiently in a fast-paced environment while maintaining high standards of quality and hygiene.

Apasionada por el crecimiento personal, el emprendimiento y el bienestar. Mi experiencia en Gano Excel y en la gestión del hogar me ha brindado una sólida base en organización, gestión del tiempo, atención al cliente y trabajo en equipo. Me considero una persona responsable, empática y perseverante, con el deseo de seguir aprendiendo y aportando valor en cada proyecto que emprendo.

Estudiante avanzada de la carrera de Farmacia con sólidos conocimientos en farmacología, farmacognosia, biofarmacia y control de calidad de medicamentos. Me caracterizo por la responsabilidad, la empatía y el compromiso ético en el manejo de productos farmacéuticos y el trato con las personas. Busco realizar mi práctica profesional en Pfizer, con el objetivo de fortalecer mis competencias en el ámbito farmacéutico industrial y contribuir activamente a la innovación y seguridad terapéutica.

Candidata organizada y confiable, con capacidad para gestionar múltiples prioridades y actitud positiva. Dispuesta a asumir nuevas responsabilidades para alcanzar los objetivos del equipo.

SaaS and Cloud Specialist with 10+ years of experience driving $1M+ in sales and customer success for global brands including Microsoft, VMware, and Citrix. Recognized for combining technical expertise in cybersecurity and data solutions with strategic planning and B2B relationship management to deliver measurable growth and client retention.


Como asistente del profesor en el curso de Artes Musicales en la Escuela de Cultura del Instituto Tecnológico de Costa Rica, colaboré en la planificación, coordinación y ejecución de actividades académicas y artísticas que integraban teoría, práctica e innovación creativa. Esta experiencia me permitió desarrollar habilidades de observación, análisis sensorial, gestión de estímulos y comunicación emocional, esenciales para comprender la relación entre percepción, comportamiento y respuesta humana.
A través del acompañamiento a los estudiantes y la asistencia en clases dinámicas, fortalecí competencias clave como la empatía, pensamiento crítico, atención al detalle y manejo de entornos multisensoriales.

Professional with experience in cloud solutions technical support, corporate travel management, and enterprise client service. Skilled in platforms such as Azure, Office 365, and Exchange, as well as managing personalized itineraries and corporate support services. Focused on delivering high-quality customer service, operational efficiency, and effective solutions.

Profesional en producción industrial y laboratorio con más de 15 años de experiencia en la industria alimentaria, destacando en la gestión de calidad, supervisión de equipos y optimización de procesos. Experta en la implementación de controles de calidad, reducción de desperdicios y mejora continua bajo metodologías Lean Manufacturing. Reconocida por liderar equipos multidisciplinarios, impulsar la eficiencia operativa y garantizar el cumplimiento de estándares internacionales. Actualmente estudiante avanzada de Ingeniería Industrial (85% completado), con sólida formación en herramientas tecnológicas (ERP, Power BI, Excel, Minitab, AutoCAD) y habilidades en gestión de inventarios, análisis de datos y planificación estratégica. Orientada a resultados, con capacidad para tomar decisiones bajo presión, adaptarse a entornos dinámicos y promover la innovación en procesos productivos.

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.

Finance and operations specialist with extensive experience in Accounts Payable, financial reporting, and process automation across multinational environments. Proven track record leading AP Aging processes and managing a team of 5 professionals. Skilled in ARIBA, Celonis, and SAP-S4HANA and CADENCY, with expertise in invoice troubleshooting, COGS, and GRIR reporting, and month-end close. Successfully led the implementation of Celonis Duplicate Checker and currently oversee duplicate control and vendor follow-ups. Driving innovation by automating training materials into interactive avatar videos, reducing time spent on repetitive process explanations. Known for delivering reliable data, insightful analysis, and building strong cross-functional partnerships.

Profesional bilingüe, altamente organizada, proactiva y orientada a la consecución de resultados, con amplia experiencia en los sectores administrativo, bancario y farmacéutico. Certificada como Técnico de Farmacia, con sólidos conocimientos en dispensación de medicamentos, vacunación, control de inventarios, verificación de seguros y cumplimiento de normativas FDA, HIPAA y DEA. Con trayectoria comprobada en secretariado, gestión documental, coordinación de reuniones y apoyo en procesos contables. Reconocida por su atención al detalle, ética profesional y capacidad para integrarse, colaborar y aportar valor en equipos multidisciplinarios.

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