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Results-driven Certified Workforce Planning Professional (CWPP) with extensive experience in Contact Center Workforce Management (WFM). Renowned for pioneering and creatively implementing WFM and reporting solutions to elevate operational efficiency. Recognized for leading strategic initiatives that amplify workforce performance and optimize resource utilization. Adept at driving substantial improvements in Key Performance Indicators (KPIs) while fostering a culture of operational excellence.


  Used to combine patience, determination, and persistence to solve customer problems.
  Dynamic, results-oriented problem solver.
  Strong commitment to the dynamics of the team environment with the ability to contribute expertise and follow leadership directives at appropriate times.
  Dedicated and fanatical about innovation (specialized).
  Able to lead others in high-demand situations.


Well-versed in overseeing all facets of film production, from conceptual development through final delivery. Proficient in every behind-the-scenes position and all related equipment. Versed in working with clients and promoting products.

SUMMARY Results-oriented business development executive with over 30 years of experience in financial markets, strategic partnerships, capital acquisition, leadership, operations, and sales and marketing. Adaptable and forward-thinking, leveraging extensive industry knowledge and a vast network to drive the achievement of company goals. Skilled in building profitable customer relationships and identifying market opportunities. Experienced mentor and leader, fostering staff loyalty and motivating high performance. Strong understanding of real estate contracting, investment, and brokerage. Committed to ethical practices and effective performance under pressure.

I am a valuable collaborator with a high level of initiative. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Motivated and highly professional with 10+ years of experience in multinational companies. Bachelor’s degree in Business administration. Experience in customer service, financial administration, data analysis, paid social, paid search campaigns, and others. Strong skills using advanced technological elements, auditing, and working on different financial projects, excel reports. Domain of SAP-FI, and advanced Excel, LinkedIn ads cert, and Google ads cert. High orientation to quality results, great capacity to work in teams, and change processes management. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Experienced Franchise Sales Director with a demonstrated history of working in the franchise industry. Skilled in Management, Strategic Planning, Business Development, Business Strategy, and Sales.

Experienced executive/ servant leader. Effective in defining strategy ahead, directing, transforming and improving operations through close business & stakeholder/ leadership engagement, while developing high performance motivated teams. Talented leader with analytical approach to business planning and day-to-day problem-solving. Coach, passionate about developing people.

Enterprising leader successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Vision-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.

Experience as Team Manager of 2 years in Amazon, and 2 more years as Team Lead with task of employee relations, coaching, development, change management, compensation and benefits, and I have been very successful with the employee engagement in my teams. In addition, I have 5-year experience as Supervisor in HP. Advance university student of Human Resources (currently studding and only 6 classes pending). Actually studying CISCO Module 3 (ENSA). Strong interpersonal and communication skills with the ability to communicate effectively. Ability to maintain composure in critical situations and communicate clearly with several kind of people. Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. MS Office experience and I used to work with MS Excel for reporting purposes at my current job. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include: Customer Service & Relations Word Processing & Typing Computer Operations Filing & Data Archiving Office Equipment Operation Data Analyst General Accounting Problem Solving Jira environment knowledge. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Especialista de calidad con experiencia en control de procesos, inspección de productos y cumplimiento de normas de calidad. Cuento con habilidades en análisis de datos, manejo de documentación y elaboración de reportes técnicos. Busco integrarme a una empresa donde pueda contribuir a la mejora continua y garantizar altos estándares de calidad y productividad.

Soy un trabajador con experiencia en áreas técnicas y de producción, soy confiable, talentoso, comprometido y responsable. En busca de nuevas oportunidades con miras a seguir creciendo como persona y profesional. Con excelente capacidad de trabajar en equipo o de manera independiente.


Análisis de crédito con un historial comprobado en la mejora de procesos y la reducción de la morosidad, buscando contribuir a una gestión eficiente del riesgo.
Analista de crédito con experiencia sólida en el análisis de estados financieros y la gestión de riesgos crediticios en distintos sectores económicos. Cuento con habilidades en la identificación de riesgos, el análisis de la capacidad de pago de clientes y la optimización de estrategias para fortalecer la salud financiera de la empresa. Mi objetivo es unirme a un equipo que me permita aplicar mis conocimientos para mejorar la toma de decisiones y apoyar el crecimiento empresarial.

Dynamic legal professional with a Bachelor of Laws (LL.B.) and a specialization in Corporate Legal Compliance, offering over 8 years of expertise in navigating Costa Rican and U.S. regulatory landscapes. Proficient in regulatory frameworks, risk management, and policy compliance, with a proven ability to leverage analytical skills for assessing and mitigating legal risks to ensure organizational adherence to applicable laws. Demonstrates strong command of compliance program development and implementation, effectively fostering a culture of ethical behavior and accountability within organizations. Bilingual capabilities enhance communication and collaboration across diverse teams and stakeholders.

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.

Profesional de finanzas corporativas con enfoque estratégico y analítico, que busca oportunidades para aplicar sus conocimientos y habilidades con el fin de proponer soluciones eficaces en diversas situaciones. Capacidad demostrada para colaborar en equipo o trabajar de forma independiente, adaptándose a las necesidades del entorno. Comprometido con el desarrollo y la mejora continua de los procesos financieros, aportando un enfoque proactivo y resultados medibles.

Profesional altamente competente en el desempeño de tareas a mi cargo. Aplico mi sólida formación en gestión logística para facilitar el transporte de mercancías, negociar con autoridades y asegurar el cumplimiento de requisitos legales. Me interesaría acceder a un nuevo puesto y contribuir al correcto desarrollo de procesos bajo mi responsabilidad.
Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.

Busco desarrollarme profesionalmente.
Profesional con una excelente capacidad de organización y amplia experiencia profesional. Me caracterizo por ser una persona muy trabajadora, y por ofrecer una buena atención al cliente, incluyendo la solución de posibles incidencias. En busca de una nueva oportunidad laboral con la que desarrollar mi carrera.

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